We had just bought a new home and within a week suddenly realized our hot water heater was not working at all, and it was after 10pm. We called Reliance and learned that the water heater was not covered - they sent someone out to take a look for us.
The gentleman who came to our home was great. He fixed the faulty equipment and then showed us a few other issues with both the furnace and the central air. He did not try to 'sell' us further services - just showed us what to look for, how things could/should be fixed, etc.
I was very impressed with the professionalism and courtessy. Needless to say we now rent from Reliance and have purchased a service plan from them.
- Approximate cost of services:
- $0.00
- Company Response
Thanks for taking the time to share Tessa. We sincerely appreciate the kind words.