Rental of filter and humidifier gone wrong
Renting a furnace humidifier and chlorine filter for the kitchen for over 2 years. They never sent the filter replacements that are due every year despite multiple calls. I decided I'm done with them and wanted to buy out. The units are basically $200 new. I was told I was on a 7 years contract with 5 years remaining. Buy out is $2100. More than 5 times the equipment price. I'm also on a protection plan. Twice I called for a furnace issue and the tech had no clue what was wrong despite a clear error code on the furnace board. Once I called for furnace maintenance, the tech did his job and inadvertently clogged the drain pan leading to the AC flooding my basement floor which I had to replace.
Stay away.
- Approximate cost of services:
- $3,000.00
- Company Response
I am sorry to hear that you have had a troubling experience. If you would please email your account details, and a further description of your situation, I would be happy to help. Thank you, Karen – KBisson@reliancecomfort.com