Leak in Rental Water Heater Tank
Water Filtration & Purification review in
GEORGETOWN
My rental Reliance water tank developed an internal leak which caused extensive flooding in my finished basement. While insurance covered the damage, I was out $500 deductible. Reliance would not accept responsibility, though they failed to provide a reliable quality product. under the Consumer Protection Act. Customer service would not return my calls and reps were belligerent. Users beware. I have now changed companies, and the new company's customer service to date has been A LOT better.
- Approximate cost of services:
- $500.00
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- Company Response
I'm very sorry to hear this and would to review the situation. Please contact me at rmassingham@reliancecomfort.com with more info. Thank you. RM