Reliance Home Comfort

The old furnace was on its last legs. The repair person that did a quick fix in December recommended I start shopping around. It was a "when" not an "if" that the furnace was on its way out.

A friend recommended I get a quote from Reliance as part of my research.

I called the sales dept and arranged an appointment. Mike Zevallos arrived on time. Yes, exactly when he said he would be here, he was at the door. Mike's a technician, but they have him running around town doing sales. He's extremely knowledgeable about his products (Reliance) and competitive products. He's able to describe features and benefits in a way I could understand. He calculated costs and energy savings. And introduced options I was interested in... like the tankless water heater. I didn't feel sold, I felt as if a friend had dropped in to give me advice. He's based in Brampton... I'm in Pickering.

I researched other competitive products and Mike kept in touch. Efficiently, not intrusively... and he answered my many questions patiently.

In the end, it was a no-brainer to do the deal with him. We chose to rent... the numbers made sense for us.

The installers were excellent. And everything as well organized. There was a snowstorm, and the laid runners from the front door to the furnace room. Mess during the process was minimal. And the place was cleaned and vacuumed before they left. My wife was so impressed.

Mike did a follow up check this morning. Once again. Very impressed.

How great the equipment is, time will tell. However, if you want to meet a well organized, really nice person who will work with you to determine the products that best suite your needs, call Mike at Reliance. Big Fans!