Leaky Overpressure Release Valve on Instantaneous Hot Water Tank
I noticed a leak from the Overpressure Release Valve on my Instant Hot Water tank about 5pm on a Thursday night. I called reliance, and they gave me tips about how to prevent more leakage, and scheduled a worker out for first thing in the morning. When the repairman arrived at 8am the next morning, the repairman was very friendly, personable and didn't let my 7 year old son drive him nuts. He listened to his questions and answered in a kid friendly way. He fixed the Overpressure valve very quickly, and was on his way. He explained to me why this happened, and how to prevent it in the future.
A leak in your house, no matter where it is, is a stressful situation. and Reliance made a little less stressful with the promptness, great customer service and I would recommend their service to any of my family and friends.
- Approximate cost of services:
- $0.00
- Company Response
Thank you so much for sharing the experience Scott. What a great story! RM