I had MANY problems with Reliance because of the Heat Exchanger in my furnace, it took like 6 days to finally have my problem solved and 5 technicians ended up coming to my house. I am not happy with Reliance Service, find it greatly overpriced and took to long, HOWEVER I want to congratulate one of theirs technician, his name is ASIF B. he came and looked at the furnace as a whole, he didn't come just to replace a part, we took care of everything, and when he realized that he had to change some parts he didn't just placed the order, he personally went and looked for them and install them that same day, he went the extra mile, so for HIS job I am really thankfull.
- Approximate cost of services:
- $1,200.00
- Company Response
I sincerely apologize for the delay in getting this resolved Sofia. That said, thank you for taking the time to provide your feedback and sharing your great experience with Asif. We appreciate it. RM