First of all I would like to say thank you to Brandon to the technician who showed up at my house he was very polite and helpful on the other hand Reliance is not good in returning calls I called the head office about 1month ago still waiting for some one to call me back my issue it is that I had the water heater go over night which caused a flood in my basement I had to call my insurance it was a significant damage so I wanted to see how reliance will help me with the deductible I had to pay
- Approximate cost of services:
- $0.00
- Company Response
I apologize for this experience Delia and will certainly do my best to assist. Please contact me at rmassingham@reliancecomfort.com with more information and I will be sure to escalate this issue to our Customer Solutions Team for follow up. Thanks in advance. ~ Rich