Replacement of Furnace and A/C Unit
Our furnace and A/C unit required repair after providing 15 years of trouble free service. Having been a loyal Reliance Home Comfort Protection Plan customer for years, they were my first call for quotation.
Brendan Murray from Reliance's sales team was on our doorstep in less than 24 hours from my initial call and from start to finish was a consummate professional to deal with. No detail was overlooked and Brendan went way above and beyond to field all of our questions and to provide us with the best pricing and warranty around, all while maintaining a non-aggressive approach to the sale.
Brendan was only too willing to make numerous trips to our home to ensure that no detail was overlooked and called immediately after the installation to make sure we were satisfied.
Brendan, you didn't disappoint and we are thrilled with the new equipment and are even more thrilled with the hands on customer-oriented approach you took in dealing with us. I continue to sing the praises of Reliance Home Comfort thanks to Brenda Murray, another fine representative of their company.
Many thanks again Brendan!
- Approximate cost of services:
- $5,500.00
- Company Response
We sincerely thank you for this John. Having such a longstanding customer share such a glowing review is very gratifying. Thank you for giving us the opportunity to present you with your options and we are glad that your experience was such a positive one. I will be sure to share this great feedback with Brendan and the team. Thanks again. ~ Rich