I gave a good review to Matt for all the help he did. But after the installation, I have some issues because the installer removed the insulation foam and left it hanging so in the end. I end up with draft.
I have to spend extra $10 plus some other tools that they didn't do well like some cover for the pipe. He promised he will take care of it but end up leaving without doing anything. Worst case, he said there will be someone coming over on a Saturday but didn't show up. I guess their $500 not showing is only apply on the installation day.
I would recommend their fast service but I would not recommend anything after. I will not recommend for anyone buying from Matt and the installer is do not sign that you are happy until they fix all the problems because promises are meant to be broken.
I've been waiting for the "fixes" 3 weeks after and no luck. What a pain..
- Approximate cost of services:
- $5,000.00
- Company Response
Thanks for taking the time to share. We value this feedback and will share it with the team. Kind regards- Cait