Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13505 reviews)

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peter from Aylmer
peter from Aylmer
1 review Aylmer, ON
10/10

New Furnace. Air Conditioner, and Tankless Water Heater

I am very happy with the new furnace and AC. I wish I had done this years earlier. the installers did a great job and very neat and tidy. i was very happy with Dean Timpany, he explained things very clearly and wished i had met him sooner. I could not have asked for anything better. I would defiantly recommend Dean to any of my friends and Family. Thanks.

Approximate cost of services:
$10,000.00
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Company Response

Thanks from all of us for sharing this terrific experience Peter. We value your business. ~ Rich

Tasha from Sudbury
Tasha from Sudbury
1 review Sudbury, ON
10/10

Furnace and air codition

Dan and Chris were very professional, they installed a new furnace and mounted our air conditioner. They were both extremely nice and polite, they also cleaned up after themselves. I would highly recommend these teo gentlemen to any one. Greats job guys

Approximate cost of services:
$158.00
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Company Response

Thanks so much for choosing Reliance and sharing your experience Tasha. We greatly appreciate it. ~ Rich

helen l from Sudbury
helen l from Sudbury
1 review Sudbury, ON
10/10

hot water tank.... brown water!

Noticed brown water coming out of the hot water tap in the tub that my mother was soaking in. I called the toll free # around 11am. Was told that the nearest timeslot that a technician could arrive was between 10am and 2pm. TODAY? Yes. I thought that I'd have plenty of time to run errands for Alzheimer's mama before the technician would call. Nope! Within an hour, I received a call from Amber indicating that she could be at the house in 10 minutes. I asked for 15. She was already in the driveway with her gear out when I got home. When we entered the house, I told not to bother taking her footgear off, but Amber said that she had to put booties on. WHAT? In Sudbury, technicians actually put booties on? WOW! I was impressed. Within 15 minutes, the problem was examined, and an installation date set for 2 days from now at a time that wouldn't require me to take time off work. Amber's professionalism and engaging personality have left an impression that may erase the negative experience I had in December with the tekkies from Lowe's that I booted out of the house! Amber, you're the best!

Approximate cost of services:
$0.00
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Company Response

Hello Helen. We are hearing similar stories on a regular basis about the service that Amber provides and I will be sure to get this wonderful feedback to the team. We value your business and thanks for choosing Reliance Home Comfort. ~ Rich

jerry milne from Port Dover
jerry milne from Port Dover
1 review Port Dover, ON
10/10

new furnace,air conditioner

Old furnace (12 years old water furnace) found to be no good when our Reliance rep came to inspect our new home. Todd Downey is an excellent advisor. Johnny Welsh also is an excellent installer! We would recommend Reliance new furnace installation .,

Approximate cost of services:
$8,000.00
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Company Response

Thanks for choosing Reliance Home Comfort and sharing your great experience Jerry - we sincerely appreciate it. ~ Rich

marelyn fisher from TOWNSEND
marelyn fisher from TOWNSEND
1 review Townsend, ON
10/10

ac service

Wally was on time.Service was more than satisfactory. Price was good.He was very informative about what he was servicing and did not ask for my assistance to turn the ac off or on.
Thanks for the great service!!

Approximate cost of services:
$56.50
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Company Response

Thanks for sharing your experience Marelyn. We appreciate your business. ~ Rich

Lily from Gravenhurst
Lily from Gravenhurst
1 review Gravenhurst, ON
10/10

gas hot water tank

As a Very Satisfied Reliance customer I just wanted to share our story...the water in our rental gas hot water tank filling the white bath tub came out brown and rusty...not a very pleasant feeling thinking you aren't clean!! We called Reliance and within the day the water in our Bath tub was sparkling again and clear!! The Service fellow was from Season's Change...in Gravenhurst. What Great Service!! Thanks Season's Change!! You are the Best!! Recommend you to everyone!! Being a Reliance Customer is a Good Thing!! The Service man told us to purchase a new tank would be about $1800...so the monthly fee is well worth investing in!

Approximate cost of services:
$1,800.00
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business- Cait

Murray Owen from Cambridge
Murray Owen from Cambridge
1 review Cambridge, ON
10/10

Furnace and AC

The sales rep, Zuzana, was very professional and helpful with regards to what I required. The installers were very courteous and proficient in installing the equipment. When they left the property was completely cleaned. I would highly recommend both Zuzana and Reliance to anyone who asks about heating and AC installations.

Approximate cost of services:
$139.99
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Company Response

We appreciate you sharing your experience Murray. I will be sure to pass this great feedback along to our team in Cambridge. Thanks for choosing Reliance Home Comfort. We sincerely value your business. ~ Rich

kathy from Barrie
kathy from Barrie
1 review Barrie, ON
10/10

hot water tank

I called the same day the technician came his name is richard, he was very polite. not only was he professional in accessing the problem quickly, he was able to fix it right away. thanks richard you guys have great service!!

Approximate cost of services:
$0.00
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Company Response

We sincerely appreciate you choosing Reliance Home Comfort and sharing your story. Thanks Kathy! ~ Rich

Claire from Barrie
Claire from Barrie
1 review Barrie, ON
10/10

service call

Very fast service, technician was out to my home whitin 1 hr of my call to reliance. He was a super nice guy, even my dogs loved him! He fixed our issue with the hot water tank very quickly. Excellent service*****10/10

Approximate cost of services:
$0.00
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Company Response

Great news Claire. Thanks so much for sharing. ~ Rich

Francine from London
Francine from London
1 review London, ON
10/10

furnace

Andrew P. was very kind and approachable. He was very knowledgeable and explained everything in great detail. He used words that were easy to understand. He made me feel comfortable with the decision I made and I am very excited about my new furnace. I will recommend Andrew to all my friends and family.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for taking the time to share your great story Francine. I'm so glad to hear that Andrew made the experience such a positive one and will be sure to share this with the team in London. Thanks again. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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