Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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84%

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Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13513 reviews)

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Marc Par
Marc Par
1 review Waterloo, ON
10/10

Furnace and A/C Service

We had our furnace and A/C upgraded last year from Reliance and the service was just great. We had our home assessed for the upgrades and all of the described benefits came through over this past year. We also upgraded to a tankless hot water system and this too has worked out quite well.

We just had our first service cleaning as per our service contract and we are just satisfied with all of the products and professional service personnel that we have encountered from Reliance.

We would have no problem in recommending Reliance Home Comfort as a reputable company of choice. Thanks Reliance!

Marc

Approximate cost of services:
$0.00
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Company Response

Thanks so much for choosing Reliance Home Comfort and sharing your wonderful experience Marc. We sincerely appreciate your business and the time you've take to share these kind words. Kind regards, Rich.

Andy and Murielle Piche from Sudbury
Andy and Murielle Piche from Sudbury
1 review Sudbury, ON
10/10

Hot water tank pressure problem

We have had nothing but good service with Reliance. Whenever we needed help the service was friendly and prompt. We were always treated like our business was appreciated. We will continue to do business with Reliance.

Approximate cost of services:
$0.00
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Company Response

Hello Andy and Murielle. Thank you very much for sharing the kind words about the service we have provided. We appreciate the time you've taken to do so and value your business. Thanks for choosing Reliance Home Comfort. Rich

gerald pierce from Ilderton
gerald pierce from Ilderton
1 review Ilderton, ON
10/10

furnace-ac maintenance

Rick phoned in advance and arrived at the scheduled time. He is exceptionally knowledgeable about the systems in my house. Very professional and thorough. Reviewed routines and settings with me.
Answered all my questions. Pleasant manner.

Approximate cost of services:
$189.00
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Company Response

Thanks so much for taking the time to share your experience Gerald. We appreciate your business. Rich

nancy from Stratford
nancy from Stratford
1 review Stratford, ON
0/10

water heater

TERRIBLE PRODUCT/SERVICE water heater dies - 3 days before service - 1 month later no hot water- 2 days no service- 12 days after that - no hot water - no service again - 2 more days no hot water. UNBELIEVABLE !!!!

Approximate cost of services:
$200.00
What could this company do to improve their services?
provide service and a product that works - we are paying for a water heater that doesn't provide hot water !!!
Any advice to offer fellow homeowners facing a similar project?
go to another company !!!
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Company Response

I'm sorry to hear this Nancy and will work to help resolve this issue. Please contact me at rmassingham@reliancecomfort.com with more information and I will have someone contact you. Thank you. Rich

sophorn from Windsor
sophorn from Windsor
1 review Windsor, ON
10/10

Water Heater installation

Keith (rcw2024) was very knowledgeable and professional. He got the job down in a quick and efficient manner. After not having hot water for a few days, it was a relief to have Keith come in to replace our old tank At the end of the assignment he Went through the different buttons on the hot water tank and explained the changes that were made and the minor constructions that were being done. He was patient and very thorough and took the time to answer all my questions. Thank you !

Approximate cost of services:
$290.00
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Company Response

I'm glad to hear of this wonderful experience and appreciate the time you've taken to provide this feedback. Thanks for choosing Reliance Home Comfort. We value your business. Rich

Adla from Cambridge
Adla from Cambridge
1 review Cambridge, ON
10/10

replacement heating/ac system

We are renting a property in Hespeler and when the heating system failed, Reliance were able to get a team in within 24 hours to replace it (along with the air conditioning system). Zuzana, the Home Comfort advisor, was extremely helpful and caring, and Jeff and Eric from MRJ Mechanical who did the work were very fast, efficient, professional and pleasant. I would highly recommend both companies.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for sharing your great experience Adla, we appreciate you choosing Reliance Home Comfort. Rich

Marion Fader from Kingston
Marion Fader from Kingston
1 review Kingston, ON
10/10

Service Air Conitioner

Barry arrived on time and was very polite. He was very thorough in cleaning Air Conditioner and making sure it was in working order. He showed me what to look for if A / C was not functioning properly.

Approximate cost of services:
$80.00
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Company Response

We appreciate the time you've taken to share your experience Marion. Thanks for choosing Reliance. Rich

nadeka from Brampton
nadeka from Brampton
1 review Brampton, ON
8/10

water heater

my tank was leaking bad and i called reliance. someone from delta had called me to book an appointment. when the technician came he was polite and considerate. he didn't leave any mess and informed me about what had happened, and what he did. thanks delta !

Approximate cost of services:
$200.00
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Company Response

Thanks for taking the time to share your experience Nadeka, we sincerely appreciate it. Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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