Reliance Home Comfort

Heating & Air Conditioning
2 Lansing Square Toronto ON M2J 4P8
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85%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 9 timesBest of the Best '22 Best of Award '22winner 9 times
Giving Back Award winner 3 timesGiving Back Awardwinner 3 times

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (12793 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

New hot water tank.

Excellent service very efficient and friendly. Arrived very quickly to replace our hot water tank that was leaking.

Approximate cost of services:
$10.00
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Company Response

Thank you for the kind review and for choosing Reliance Home Comfort! -Jessica

Don
Don
0 reviews Port Perry, ON
10/10

Water softener in basement installed

Both Matt and Erin done a great job installing the new Water Softener and the information they gave us to help both my wife and I to understand the product
Cheers Deb and Don Allen

Approximate cost of services:
$999.00
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Dave in Toronto
Dave in Toronto
0 reviews Ottawa, ON
10/10

A/C routine maintenance

Nino came today to do the routine cleaning and care for our air conditioner/heater unit. He did a great job, ensuring the unit was fully cleaned and working well before he left.

Approximate cost of services:
$1.00
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Company Response

Thank you for the kind review and for choosing Reliance Home Comfort! -Jessica

Marilyn
Marilyn
0 reviews Orillia, ON
9/10

Water heater replaced immediately

When I called Reliance with a complaint about my water heater making a lot of noise an appointment was made immediately. I was surprised they would send someone on a Saturday. Ryan was excellent. He explained everything he was doing, worked quickly and efficiently and he gave me some literature on the products I asked about. He replaced our faulty hot water heater with one he had in his truck so there was no need for a second appointment. It was taken care of right away. The only complaint I have is they send technicians alone to remove a heavy tank that is full of calcium and it has to be lifted up a flight of stairs. Twelve years ago when our old one was removed there were two guys and they still had difficulty moving it. Ryan deserves a raise (oh and the total cost? $0 since its a rental).

Approximate cost of services:
$1.00
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Company Response

Thank you for the review and taking the time to share your experience with us. We appreciate you choosing Reliance Home Comfort! -Jessica

Carrie in Kingston
Carrie in Kingston
1 review Gravenhurst, ON
10/10

Furnace Service

Our Technician Ryan arrived on time and did an outstanding job. He answered all our questions and addressed our concerns.
We were very impressed with professional manner and went above and beyond with his service.
We were completely satisfied.

Approximate cost of services:
$25.00
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Company Response

Thank you for the kind review and for choosing Reliance Home Comfort! -Jessica

mz in Oshawa
mz in Oshawa
0 reviews Oshawa, ON
10/10

Matt the electrician

Matt was very knowledgeable and a people person. He completely the job and was very helpful. What a guy

Approximate cost of services:
$0.00
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Andrew Phinnemore
Andrew Phinnemore
0 reviews Toronto, ON
10/10

New water heater

So happy with the service provided. Professional and courteous. Everything was done quickly and with a smile!

Approximate cost of services:
$0.00
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Peter
Peter
0 reviews Cambridge, ON
8/10

Ac repair

Had Marco from reliance service our AC unit today, using our protection plan which I would highly recommend for peace of mind. Marco was friendly, knowledgeable and very helpful. You have a great service tech there with Marco! Overall a great experience and next day service.

Approximate cost of services:
$20.00
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SGHB in Kingston
SGHB in Kingston
2 reviews Kingston, ON
10/10

Plumbing service call

Excellent service from Reliance plumber Syd. We have the plumbing protection plan with Reliance. I phoned them in the morning and the plumber was there the same afternoon. He resolved our toilet tank issues, he was prompt, efficient and professional. Thank you!

Approximate cost of services:
$0.00
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Company Response

Thank you for the kind review and for choosing Reliance Home Comfort for your plumbing needs. - Jessica

Private User
Private User
Private User reviews Georgina, ON
9/10

Hot water rental

We got a hot water replacement about 2 yrs ago, replacing our 1999 tank.
We have had service three times now because the parts are needing replacement. First time no hot water all of a sudden, second time in fall of 2022, not much hot water available, our Enbridge bill and hydro increased in a month by a total of over $70.00 more because the tank kept trying to heat up the water 24/7. Luckily they had a cancellation and came the same day. New part put on but now Im stuck with the extra cost of gas and hydro. Not happy with the quality of the tank compared to my 1999 one.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://www.reliancehomecomfort.com
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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