Reviews

2/10

My alarm provider recently switched to Reliance as their monitoring company of choice. Twice my alarm has been tripped recently by my daughter and in both cases the monitoring company did not bother to follow up to see if there was an issue. With the previous monitoring service I always received a courtesy call within minutes to check to see if everything was OK. To be honest it makes me wonder why I am paying $20 a month for this service. While I understand that nothing was wrong in this case how does the security company know that someone isn't in my house and forcing me to disable the alarm? I would definitely not renew my contract when the term expires.

Approximate cost of services:
$20.00
1 of 1 people found this review helpful.
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10/10

I contracted Lachin Landscaping to complete my front walkway and a retaining wall around my front garden. They provided an excellent quote and came in on budget. The work was completed within a week and the workers were courteous and efficient. My wife and I were extremely pleased with the final result. In fact when I made the final payment the owner came back to say that I had paid $100 too much and returned the check to have another one issued in the correct amount. I can not say enough good things about these people and their ethics.

Approximate cost of services:
$1,900.00
What could this company do to improve their services?
Not a thing. They exceeded my expectations.
Any advice to offer fellow homeowners facing a similar project?
Nothing other than use them and know you can trust them to do a great job.
2 of 2 people found this review helpful.
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First Review

8/10

My experience with Loc-Tite was satisfactory. While I did decide to go with another contractor for the job that I needed done they were professional and offered a competitive quote. I know that others who have used their services have been happy with the services rendered.

Approximate cost of services:
$1,500.00
3 of 5 people found this review helpful.
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Company Response

I am sorry that the insident, with our company was not handled properly, as far as your deposit is concerned, we had tried several time to deliver it to you at your home and were not able to. We even left a business card in your door to show that we had tried to return it. As it was paid in cash we wanted to return it in the same form please Call me and let me know when is a good time to return it to you, again I am sorry for the way this was handled.
is there anything that we can do to make it up to you, please let us know