Reviews

10/10

My wife noticed that one of our toilets flushed too slowly, while the other produced a mysterious quiet hissing sound.. She urged me to call a plumber. I called our regular guy only to hear that he was on hiatus due to covid. I chanced calling Award Plus as they had replaced a drain about a year ago. I wasn't sure that they bothered with minor plumbing issues, or whether anyone would answer on a Sunday. To my surprise Alex answered at the first ring, told me he'd come out next day 9AM. By 9:45 Monday both toilet tanks were in fine fettle. Salute to Alex. Pounce on the chance to use him and his team for all your drain replacement and plumbing needs. Small note to Alex: You asked if i noticed any increase in the water bill. At the time i said no, but a week later the bill came for $550, a jump of $400 from the norm.

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Company Response

Thank you for your great review. We are working hard to keep our customers happy providing an excellent service at a reasonable price
Thank you for using Award Plus Plumbing
Alex

10/10

A swarm of yellow-jacket wasps had embedded within the cracks in the masonry on the side of our brick bungalow. Carl came out, sprayed the area and by the next day, no trace of wasps. Now a month later, still no wasps. Very pleasant dealing with this company and Carl. Would unhesitatingly and enthusiastically recommend to deal with any pest or wildlife nuisance.

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Company Response

Thank you!! We appreciate you taking the time to write a review. :) Troy Leneeuw Gta wildlife removal and pest control.

10/10

Jacky came out within three hours of my calling him and four others on Civic/Simcoe day. As i write, this Jacky has already completed the job, while none of the others have yet gotten around to returning my call. Before Jacky began work he inspected the entire roof to ensure that not only was the offending leak dealt with, but also that other potential issues were addressed. Jacky did a great job, at a great price. I unhesitatingly recommend him for any roofing job, large or small. Bruno

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Company Response

Hi Bruno
Thanks you for your appreciation and we are appreciate your business.

10/10

Alex at Award Plg and Drains to the rescue! Yes. Alex and crew really saved the day for us when. on Boxing day of all days, everything backed up. I called the top ranked home star plumbing superstars, but alas with no response. I left messages ( to no avail as it turned out. No one returned my call.) I tried Award Plumbing & Drains and to my surprise a live person answered. Not just an answering service, but the owner Alex himself. Better, he came out himself within an hour to temporarily fix the problem. The following day his crew completed the job professionally, replacing the damaged section of pipe. Alex himself came out later to show me the condition of the drain to the city line Very satisfied with all aspects of service and price. Alex and crew have exceeded my expectations, and have my highest recommendation. addendum two months later: Alex's crew returned to the scene to replace the entire section of pipe from inside the house to the city line outside. Job was done professionally with all debris removed. Pleased with all aspects of the work. A pleasure dealing with Alex n his people!

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Company Response

Thank you Bruno for your great review. We are working hard to keep our customers happy providing an excellent service at a reasonable price
Thank you for using Award Plus Plumbing
Alex

10/10

Very satisfied with all aspects of the service. Called last week after 5PM. Nuno ( sorry if I err in spelling your name) answered, gave me a quote and booked the service for Tues. Luke was the technician, called to say he's running 15 minutes late. Luke- a real gentleman--performed the work very professionally and thoroughly, taking care to seal off all the vents to prevent dust from spewing out during the process. Would recommend this service without hesitation.

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Company Response

Hi Bruno, we very much appreciate your feedback on your overall experience with our company. some of our customers really trust our staff and don't really pay much attention to what we do. Others like yourself, do pay attention, and in doing so are able to appreciate how thorough we are in not only the operation of cleaning, but also in the care for your property. In respects to our timing, we do our very best to make every appointment on time but the odd time, we may get delayed for unforeseen circumstances but we always let you know. I would say we make 95% of our appointments on time. Thanks again for your review and we hope to see you again in a few years.