Windows look good but overall performance on windows very poor if your planning on selling your house go for them because of there warranty if u want quality stay away spend the extra money they had to come and reapply missing foam around my windows I can hear every little sound (people conversation) inside my house 100 times worst than original windows I regret using the company I dont know how Bryan Baeumler backs this company up and put his name on it I contacted him about it they send another installer to re apply foam saying that was the cause of hearing outside noise but still to this day I hear everything after numerous complaints I had to adjust but let me tell you worst decision on using them should have just paid the extra 7,000 for a better quality from there competitors because this makes me frustrated from time to time and wanting to sell my house I wish I could put a recording so people will know Alex the salesperson your telling me that the sound quality would be way better than original windows and in fact there worst two years later and I am still fuming take my review into great consideration people as am as real as it going to get dont be fooled by these reviews and dont make the lifetime warranty sway your decision as it did for me all these companies get there windows from same factory this company doesnt manufacture there own windows as I found out later
- Approximate cost of services:
- $24.00
- Company Response
Thank you for sharing your review. We're sorry that you are unhappy with your experience. Just to make things clear, we manufacture our windows right here in our manufacturer facility, you're welcome to visit anytime. We're glad that you like the look of your new windows. Our Draftlock windows are of great quality and are all Energy Star Certified. It's surprising that the soundproof level is that much worse than your old windows as most clients often comment as to the difference their new windows made over their old windows. Please contact our consumer care team at 1-866-807-8064 and they can direct you to the manager who would be more than willing to speak to you about your order.
