Ronald in East york

I need to get my duct clean as I prepare for a new AC & Furnace replacement. I contacted a few company and Dial One gave me one of the better and honest quote. The workers arrived on time and prepared. They explain to me what they plan to do and they even fix one of my duct covering. Yes, they use their own special vacuum equipments, as shown on their website, and not out of the back a van like most companies. I am very impressed with the work and they did a good job.

I am a first time home owner. I know NOTHING about AC & Furnace. But, I know well enough to replace my AC & Furnace since they are 23 years old. I did my research online and found that TRANE system fits my need. I begin to entertain quotes from different independent TRANE contractor. Let me tell you, for the same TRANE system (XV95 & XR15), I got a range of quotes, ranging from $9000 to $6000. After careful consideration, I chose Button because of their willingness to do that extra work. Their salesman, Steve Thomas, was the only person who actually took the time to find a proper place for my new AC, which is in my backyard. Believe it or not, no sale person even bother to look at my back yard. They just want to leave my new AC where my old AC was located, which is not a proper location. ONLY Button is willing to run a 45 ft line, under my deck, specifically for my AC. This speaks volume in regards to their professionalism. Also, they give me a fair and honest quote for the system compared to other independent contractor. During the day of my installation, John/Todd/Ryan were excellent to work with. They came on time and prepared. They worked from 9am to 4pm. I have to say, I was more than impressed with the work. For instance, they added extra freon, free of charge, to my AC since I am running a long line. This shows me that they care about their customers and they are about doing the job RIGHT from the start. Lastly, They took the time to explain everything about the maintenance of my furnace and AC. I am more than happy to recommend Button to other people, particularly for other 1st time home owner.