Reviews

10/10

My wife was pregnant and about to deliver; Penguin was willing to work around the schedule. Even more, they were ready to do whatever necessary to have the basement completed before her coming home. It takes confidence, competence and experience to deliver on such a request. I love the one-stop feel of the project. I love that everything is above board with no side deals; "if you want to pay less, we can do this without a permit". I love how they wanted to make it happen and make it a surprise. Finding contractors and having any degree of security that the job will get done right is daunting, in fact, foreboding. Not with Penguin basements, Penguin has an organised system that prevents all of the dead-end researching for reliable contractors. Every project starts with a design consultation followed up with a visual rendering of how the basement will look. Permits, measurements, contractors and timelines all fall under the watchful care of your Penguin representative. It gets done right, within budget and on time.

Was this review helpful?
Company Response

Thank you for taking the time to post the review Jason. Congratulations, can't wait to meet baby penguin:) Having a talented in-house team of designers, project managers and trades comes with its benefits and efficiency is one of them. Enjoy the beautiful weather, take care, and if you need any help, we're just a call away😊

10/10

We just had a baby and I was worried about balanced heating in the home and in the baby's future room. I called three companies. I had a predisposition to TRANE being the best but it's not like buying a car where you have an idea of the quality of an HVAC system. City Home Comffort cane with he best quote with the best product wasn't even close as the other companies were like $2500 higher. I told Shaun my situation and he explained three types of models with three varying price points and answered my questions about why TRANE was good. He didn't sell me, he just laid out the pros and cons.

Was this review helpful?
Company Response

Hi Jason,
We really appreciate your great and detailed review. Happy to know we brought the value to your project.