Tammie in Surrey

I called Dominic to look at a leaking hot water tank that was installed before I came in contact with Fraser Valley Heating. He took one look at the receipt and told me that I should call the installer because parts and/or labour should still be covered under warranty. He was right, I called the installer and it was repaired for free. The next time I have to have a hot water tank installed - it will be through Fraser Valley Heating - LOVE how these guys do business! Thanks Dominic! Regards, Tammie

Ordered custom windows in Aug 2020 - installed on Jan 16, 2021. The process wasn't smooth, there were production delays, issues with the quote and some confusion regarding a hard wired alarm and its continued activation. if it weren't for the installers Lien and Dimitri, I would have cancelled the whole order. But I am ultimately glad I didn't the windows are beautiful and have been performing perfectly for the last 3 months. The installers saved this sale - in a monumental way, and I'm glad they did. Thanks gentlemen! Regards, Tammie