The absolute worst company out there. Nobody here does their job. My windows were installed end of May by the most unprofessional installers. I had asked my sales guy to come out and take at look at all the damages his installers were causing, no response. I sent the sales rep pictures of the damages, no response. We are at the end of Aug, still calling and emailing and getting no response as to when brock tech's will be back to fix their mess. Do not proceed to do any business with this company. Update Sept 29/22 Still waiting on a resolve to the issue mentioned. This company just can't get it together. Had another tech from Brock come by to do a walk through for the third time to look at the same outstanding issues. I don't understand how this company is still in business. WARNING...DO NOT BUY YOUR WINDOWS FROM BROCK.
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- Company Response
Saher, we would like to apologize for any inconveniences you've faced. We are working to address your concerns promptly, we understand this has been frustrating for you and we can assure you we will rectify all outstanding items to your full satisfaction – your patience is appreciated as we work towards a resolution and scheduling your service appointment.
Brock Doors & Windows Ltd.