I built a new house 5 years ago and after my first roofers did many things wrong & cut corners, I hired Avenue Rd Roofing to "rip & replace" my large & complicated roof. They did a fantastic job. However, on heavy rainstorms where the wind was blowing against the east side of my house, I had a leak in my dormer. We could not locate it after many tests and inspections. Avenue (Kas) came out several times and was always helpful in trying to figure out the problem. When it was finally located, Avenue followed through on their warranty program and provided a long term solution (i.e. not just a "caulking" solution). They replaced my step flashing & reinforced it with additional protection. Shane did the repair and he was meticulous. Jason managed the warranty scheduling and was very accommodating to my request to be there during the repair. He also called me after the repair to make sure I was happy with the outcome. I can't tell you how happy I was after this nagging problem was finally found & repaired. At no point in the several visits & calls to my home did Avenue try to blame some other factor for my leak. They took full responsibility. My recommendation to all homeowners - pay the premium and get your roof done right with a great, reputable company who stands by their product!
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Thank you Joe, your review means a lot to us.
Avenue Road Roofing