Reviews

0/10

This company took a two month deposit of $400 for 2 months of snow shoveling (2cm or more threshold). Came for first snowfall and then has made lots of excuses and hasn’t come again. Basically taking us for a ride. How do I know this? Instead of bccing clients on their list, they CC’d others (big nono). But now we at least know they are doing the same scab (apparently the s word ending in m is banned) to 8 of us in the Annex.

Approximate cost of services:
$400.00
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Company Response

I'm sorry for your miss understanding but in our contract that you signed it's a 2 cm trigger. What days you are talking about there was less then that. If you wanted us to come no matter what you would have to pay for that and you didn't want to pay for that. I'm sorry for your miss understanding. Have a wonderful night take care

10/10

I have worked with Fred on multiple occasions over the years from furnace repair/replacement to pump and hvac consults. He always picks up the phone which is important in the long term. He is always fair and explains everything and is very straight up - he has even recommended me to not use him, when I am able to the job myself. I would not hesitate to recommend him and his team. Sina is also a great guy.

Approximate cost of services:
$4,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Matt, it's been nice talking to you every time. Thank you very much for you kind word.

10/10

Service was smooth throughout - from the initial phone conversation to quote, to finish and follow up. They mentioned they were a few weeks behind when quoting and they were true to every part of their estimate. Great service!

Approximate cost of services:
$200.00
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Company Response

Matt,
Thanks for your patience and for posting this review.
Pierce