Reviews

0/10

The installer left a mess in our back yard and deck but that didn't worry me too much since the installation seemed to go well. In the months following several different people from Gold Standard called me looking for additional business at our home. They had no idea what our initial services were and it all seemed very disorganized. Since the weather has warmed up we noticed that the downspout of the eaves-trough was leaking and making a terrible dripping sound. This was the reason we needed to replace the eaves in the first place. It had rusted and would drip constantly. I called Gold Standard once and they said they would send someone out to fix it. No one ever came. Several weeks later they called me back again, had no clue what services they had provided in the first place and were asking if they could provide additional services. I told them about the problem with the dripping eaves and that no one had come to fix it and they said they would send someone again to see if they would be able fix it or if I would have to pay for the fix. No one showed up again. I would never, ever use their services again and would never recommend them to anyone. Their calls are just as bad as telemarketers and they never followed through on anything they promised. I would highly recommend that you do not use their services.

Approximate cost of services:
$500.00
3 of 3 people found this review helpful.
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Company Response

Thanks for the feedback, Candice. I would like to resolve this situation for you in a more satisfactory manner. Unfortunately, I do not have the situation you are speaking of documented in our files. Please reach out to us 18007490532. I am not quite sure when we promised to come out to fix the leaks as we cannot caulk anything when its below 6 degrees since the caulking simply won't stick. Perhaps thats where the miscommunication happened? This has been a very long winter, and we only started to get positive digits this week. Either way, please call me directly and I will look into the situation for you personally.
Thanks,
-Michael Morozov
Owner

10/10

Michael and all of the staff at Smart Doors were all very helpful and polite with all of my questions and concerns when inquiring about a new garage door. Michael was very knowledgable about the different door and opener types and what would meet our needs best. The price was great and they were able to provide a black garage door which was hard to find. Overall I would definitely recommend Smart Doors and I would use them again.

Approximate cost of services:
$1,400.00
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Company Response

Thank you for your kind words!

10/10

We used We-Haul for removal of garbage that we cleared out after flooding in our basement. Marc was available the next day and was very professional and quickly got our garage cleared out. He called early in the day to let me know he was going to be arriving at the later half of service window. This was very helpful and appreciated. The price was also very good compared to others I had looked into. I would definitely use their services again and recommend them to others.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hey Candice,
You were a pleasure to work for . The fact that you took time out of your day to write us such a positive review makes us over here ate we-haul feel great. Good luck to you and your husband over the winter months ahead.
Thanks for everything