Jacqueline from Toronto

When our 27-year old air conditioner failed this summer, we decided to replace both the air conditioner and our equally aged furnace. After reviewing three quotes, we decided to go with Cozy World for the purchase and installation of a new Lennox system. Not only was the pricing the best, but we quickly developed confidence that we were in good hands. Boris is a very straightforward, personable, and knowledgeable salesperson, clearly explaining what he considered the best options for us with no hyperbole or pressure tactics. He was very prompt in returning phone calls and addressing questions. Of particular note, because of a one week delay in installation of the new system, he immediately sent his technician to do a band-aid fix to our air old conditioner at no cost. Boris also promptly filed rebate claims on our behalf. The friendly installer, Kam, impressed us with his incredible skill set in multiple trades. He arrived just when he said he would and kept the work area clean and tidy. We are very happy with our choice of Cozy World, the pricing, and the installation.

We are delighted with our new kitchen cabinetry which was recently designed, built, and installed by Aura Kitchens and Cabinetry (February 2015). The owner, Onkar, a vivacious, friendly and very innovative person, was most helpful in the design of the cabinetry. He readily incorporated our ideas into the plan and suggested novel solutions (broom closet within the pantry; a dual corner sink that freed up space; space for pull-out garbage bins). Onkar has a wonderful team working with him; Preet did a fantastic job with the custom stain, doing several trials to give us exactly what we wanted, and provided excellent suggestions for suitable knobs and handles. Hapi oversaw the details of the fabrication and all was perfect. The cabinets were installed ahead of schedule by Carlos and his team who kept us amused with their friendly commentary. The granite counter top came next and the installation was well done, with the granite cut perfectly for our dual corner sink. Gurmukh, a charming and highly skilled renovator suggested by Onkar, took care of the installation of the floor and backsplash tiles and coordinated the electrical, plumbing, and gas services. He made the excellent suggestion of laying the floor tile with a 60%/40% overlap and his patience and attention to detail, along with his helper Joseph, in installing a complicated backsplash is to be commended. The result is stunning. Gurmukh also had a great team for the additional services – they all knew each other well, worked well together and were dedicated to excellence. Everyone involved in our renovation was most courteous and professional. Communication was never a problem throughout the project and coordination was seamless. Any issues, and these were only very minor, were dealt with promptly. Based on our research, we received both value and excellence with this renovation. (Cost is for cabinets and countertop.) Thank you Onkar and Gurmukh for our wonderful new kitchen.