When our 27-year old air conditioner failed this summer, we decided to replace both the air conditioner and our equally aged furnace. After reviewing three quotes, we decided to go with Cozy World for the purchase and installation of a new Lennox system. Not only was the pricing the best, but we quickly developed confidence that we were in good hands. Boris is a very straightforward, personable, and knowledgeable salesperson, clearly explaining what he considered the best options for us with no hyperbole or pressure tactics. He was very prompt in returning phone calls and addressing questions. Of particular note, because of a one week delay in installation of the new system, he immediately sent his technician to do a band-aid fix to our air old conditioner at no cost. Boris also promptly filed rebate claims on our behalf. The friendly installer, Kam, impressed us with his incredible skill set in multiple trades. He arrived just when he said he would and kept the work area clean and tidy. We are very happy with our choice of Cozy World, the pricing, and the installation.
- Approximate cost of services:
- $9,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you so much for taking the time and writing this review ..
We appreciate it