Basement reno included a new enclosed bathroom, painted existing rough and exposed ceiling and the movement of the washer and dryer. The team and subcontracting crew is friendly, easy to work with, and considerate. They were able to start right away and work on the scope quickly and more cost effectively.
However they have a few areas for improvement:
Finishing - Painting and silicone is messy
Rushed work - 2 leaks, poor patch work, cracked/missing grout, etc..
Follow-up: Volume of visits, not the process. Project Management not onsite and the same crew is used to fix issues after they have moved on. It took 9 weeks to get the variances resolved. I'm left touching up the walls and paint still.