After a very frustrating ordeal trying to get our maytag washer repaired I found these guys on Homestars and gave them a call on a Sunday. They called me back on Monday and showed up the same day to diagnose the problem. They came back on Tuesday to replace the part and everything works. They were very professional and showed up on time.
Our washer broke at the end of October, so I called Maytag Customer Experience Center. On November 4, 2014 the service person arrived and said that he has bad news for us because the part “Timer” is not longer available, and he advise me to buy a new washer, I paid $60.00 cash for his service, and I actually went shopping. But I thought our washer is only 12 years old, looks like new, so decide to find out the part on line, but I didn’t have the part number, so I called Maytag Customer Experience Center again. I receive a call from them with the part number – Timer part #22003393 I ordered this part online and paid $164.40. When the part arrived I call Maytag Customer Experience Center again and schedule service the appointment.I made an appointment with for Monday, November 17, 2014, but Maytag Customer Experience Center called me back saying they have to reschedule the appointment. Since we couldn’t do laundry for a 3 weeks already I replaced the timer but the washer still did not work so we called another service company in Calgary. They arrive on Monday, November 17, 2014, check the washer told us that that the Lid switch is broken, they came back next day and repaired the washer. For service with Whirlpool Canada LP, we paid $60.00 for wrong estimation, we are stuck with a part which we don’t need for $164.40; total $224.40.
