This company is NOT to be trusted or relied on. I regrettably hired them to service a leaky dishwasher. Technician diagnosed and replaced pump hose. Several days later, water leakage returned. He came back and tried to replace the pump, this too was not the solution. He said he would return with another part but each time I expected to hear from him he was a no-show! I then called the manager re: my issues, my service was re-booked with same technician who, again, was a no-show!. This nonsense took place for weeks while I continued to wash my dishes by hand. Eventually I received an email from "quality control" manager who blew me off with "we are unable to produce a refund and apologize for the inconvenience and unfavorable experience" !. I suspect this is a typical response that implies "we got your $, thanks very much, were done!" I am out $330 for a non-repair and ended up buying a new dishwasher. I've never experienced a more unprofessional and untrustworthy encounter with a business, it amazes me that they continue to operate. Highly UN-recommend!
- Approximate cost of services:
- $330.00
