Reviews

10/10

BBQ Pro picked up my Broil King Regal XL and Weber Summit Gold (both are about 15 years old) for a cleaning and some part replacement. I couldn't be happier. The inside of both BBQs are like new. Replaced the parts and got them back to me in less than a week. Steve and Fernando were terrific. Great customer service, friendly and accommodating. The parts department was top notch and only suggested replacing a a couple parts, not everything considering the BBQs age. Great company, Great Service. Oh and the best part, very reasonably priced. Would recommend them to anyone looking to bring life back to there BBQ.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for the fantastic review Davor! We appreciate you taking the time to share your great experience wand we certainty look forward to seeing you again soon!

Happy grilling!
The Barbeque Pro Team


First Review

0/10

In the spring of 2015, we contacted Nevada Construction to tear down an existing deck and build a new one. Nevada came highly recommended. Owner Nick Casiero came to the house, we discussed what we were looking for and later in the week he forwarded a proposal. After a few minor tweaks, all was set. Work began in April 2015 and was completed on time and agreed upon budget. This is when the fun began. We noticed as it started getting warmer in the spring and summer of 2015 (a month or two after the deck was completed) that the deck was not weathering properly. Top deck boards started to cup, others started to warp and still others started to split. We contacted Nick to come and take a look deck. He made appointments that he never kept (4) and after finally getting a hold of him again on the phone, he said this was natural and to wait until the end of the summer as the boards need to go through a season to acclimatize. We reluctantly agreed (big mistake). As the summer progressed the problems kept getting worse. Added to the problems is that the deck boards now started to develop larger than normal gaps. In September of 2015 (4 months after completion) we again attempted to get a hold of Nick to come and see the deck and see what he recommended. Again after several texts and phone calls back and forth, he agreed on 3 occasions to come to our house and never showed. Exasperated, we went through the winter and before spring of 2016, we, for the last time, attempted to get Nick to come and see the deck. You can guess at this point how successful we were, three appointments set, all no shows. In May of 2016, we stained and sealed the deck as recommended by Nick and his partner after they initially finished the deck the year before. So what do we have now, the boards are still cupped, still warped, still split in some spots and still have large gaps between them. It looks terrible. We are ashamed to tell anyone we have over that the deck is only 1 year old. We dealt with Nick Casiero and his company Nevada Construction in good faith. Paid in full and what did we get? A company that does not stand behind their work. An owner that makes promises and doesn't follow through. My advice, STAY WAY. Stay FAR, FAR AWAY from them.

Approximate cost of services:
$10,000.00
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9/10

We needed to have our exterior doors and window frames painted. After calling Perfect Painters, Jason arranged an appointment to look at the job and provide a quote. I found Jason to be very knowledgeable and easy to deal with. Provided me with a very competitive quote before he left. It wasn't the cheapest, but I have found out the hard way that you get what you pay for. After some rescheduling because of rain, his crew showed up when they said they would. Jason led them through what needed to be done and the work was completed as expected and in the time frame agreed to. Good workmanship, very professional company from head office and the follow up phone calls to Jason and his crew. I Would recommend Perfect Painters to anyone. Thanks.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write this kind review. I am glad Jason was on site to instruct the painters on what needed to be done and that the job was completed to your satisfaction. I look forward to hearing from you in the future. Chelsea

10/10

10+++. Rick and his team are GREAT. I called Rick in early April for a quote, by the end of April the job was done. He is very professional, knowledgeable and cares. I had some “quirky” requirements that other companies weren’t really interested in solving, but Rick came up with several suggestions and made it work (8 grass and flower bed zones in total). The crew came when they said they would and did exactly as promised. But that’s not all. We were about to have a new deck installed and when I was speaking with Rick about our sprinkler needs, I mentioned that we would be having some fire features incorporated into the deck and that I was looking for someone to run and install natural gas lines under the deck before it was finished. Rick mentioned that he was a certified gas fitter and that he would be happy to help, which he did. Rick also has a certified electrician on staff who helped us with some re-location of outlets on our new deck. Talk about one stop shopping. Rick and Urban Lawn Sprinklers are really the BEST. You won’t be disappointed.

Approximate cost of services:
$3,200.00
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Any advice to offer fellow homeowners facing a similar project?
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