I had a broken concrete roof tile on a very old roof. After searching online and reading reviews I decided on Crucial Roof Services Ltd. I was pleased to receive a call within 24 hours of submitting an online request from Greg Krushel. I was even more impressed when he listened attentively to my problem, ensured me he would come by asap and check it out, then sent me a quote with photographs of the broken tile. I was informed that the tiles on my roof are no longer made, however Greg had some of the same tiles, but in a different colour. He very creatively was able to switch around the tiles, so the mismatched one is on a discrete part of the roof. Needless to say it was so discrete that it took me sometime gazing at the roof to find it. Furthermore, while Greg was on the roof he kindly added some caulking to the furnace vent stack after noticing that it was missing and didn’t even charge. Again he sent before and after pictures of the replaced tile and vent stack. I had emailed him a few times to ask questions and he never hesitated to reply back and answer my questions fully and honestly. I want to thank Greg very much for dealing so quickly and professionally with such a small job. I know there are other companies out there that would not have bothered. I would not hesitate to recommend this company to anyone, and would definitely use them again.
- Company Response
Thanks Theresa. I appreciate the kind words. No job is too small to take on as quickly as possible. If left untreated it would certainly turn into a larger job and that does not benefit anyone. I'm glad everything worked out and again thank you for the glowing review!