Jennifer from Davisville Village

We used Richard for 2 projects. #1 Addition to back of house, new basement under addition, dig out and waterproof existing basement, gut and reno kitchen #2 Finish basement (drywall, tile, etc) Richard's attention to detail and quality of work is exceptional. He expects all work to be done perfectly. Sub-contractors are reliable and personable. Richard provides detailed and accurate estimates and clearly communicates cost and timing for additional work. Both our projects took slightly longer than expected.

We replaced all the windows in our 80+ year old home with vinyl windows. We also used Beverly Hills when we needed windows for our new addition. The sales person who visited our home was knowledgeable, pleasant and gave us addresses of past clients so that we could drive around and check out their windows. The measurer then came to confirm the windows sizes and details. Then the installers come. They did not leave any mess inside or out when replacing our old windows. Beverly Hills offers great off-season pricing. Our windows complement the character of our home. They are easy to open, close and clean. They have improved the energy efficiency and block out the street noise. There are many window companies out there, but not all are reputable. Beverly Hills is a member of Window Wise, the national certification program and a member of S.A.W.D.A.C.

We purchased a double steel door from Pollard for our kitchen addition. Our contractor recommended Pollard. We were very disappointed. I think that Pollard is a good company and we just had a bad experience with the individual we dealt with, Stan. We went in and ordered our door. The order was very specific as to the design features etc. After the door had been ordered and a deposit made, Stan called us to let us know that he had quoted the wrong price. The actual price was higher. The door was to be delivered when our addition was ready for it. Instead the door was left on our front lawn (for anyone to drive by and take) when we were not ready. One man was sent to pick up the door. The door was very heavy and he dragged it along the pavement. Stan assured us that he had inspected the door and it was not damaged. When the door was brought back and installed, it was damaged. It took many calls and visits and a letter to the president and more calls to get the door replaced. In the end, our door looks nice and functions well (but it took over a year!)

We used Marcon Kitchen And Bath when we gutted our existing galley kitchen and added an addition. We worked with Liz Ruffolo. She was very helpful and patient as we worked through the many iterations of the design process. We enlisted her help long before we broke ground and she was attentive to completion. She incorporated our ideas into the design as well as offered her expertise. We then worked with Anna Onorati to choose tiles, sinks, taps etc. which Marcon offers at competitive prices. The cabinets are excellent quality. Our kitchen receives rave reviews when we have visitors. My only disappointment was that Liz's realm is cabinet design. Paint colour, lighting selection and arrangement are up to the consumer. I had expected that a kitchen designer would give input on the 'whole package'. We LOVE our kitchen. It is our favourite room in the house and the one where we spend all our time.