Reviews

7/10

There was confusion in setting up the install date between the sales guy and the install company, that led to unexplained delays and multiple changes of the install date. Once this was straightened out the actual install went pretty well the guys are very good and quick and the product itself is good.

Approximate cost of services:
$2,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to leave us a review. We are sorry that there was a delay at the beginning of your installation project, but we are glad that it worked out in the end and that you are happy with the final result! We hope to work with you again soon.

1/10

We had a new AC unit installed late in the year. The next year the unit would not start. There is a LED indicator on the panel that clearly showed the coolant level was too low. I showed this to the service tech, who ignored it and continued to make 3 visits to my house over 2 weeks before ending up adding coolant to the unit. He had assured me that there was no leak and the unit worked that year.Last year the AC was not used and this year we found it cannot keep the house cool. I would never recommend these guys to anyone. I am now on Homestars looking for a better company to do business with.

Approximate cost of services:
$2,300.00
1 of 1 people found this review helpful.
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