Jim

I had RCC come and repair a leak in my basement wall in 2012. At first I was going to remove the drywall and insulation as well as all of my storage area shelving to get at the repair from the inside but decided to do it from the outside in case the leak source was larger than what could be repaired from the inside. The crew that came were hard working and had the area dug out fairly quickly. The leak turned out to be what I initially suspected, a rod hole from the forming and was the size of a quarter. An easy fix and I should have done this from the inside because after they did the repair the RCC crew refused to tamp down the earth they removed as they back filled the hole. They said they didn't have a tamper with them as it was back in the shop and not to worry that it would be fine. I complained at the time about this because over time the earth will settle and sink. Because this area was under my patio I was concerned about having future issues. There was easily three full wheel barrows of earth they didn't put back in the hole. Now here it is four years later (yes it took that long to settle because of a high clay soil) and my patio has sunk and it causing rain water to flow towards the house and it has caused an underground electrical conduit to break under the strain of sinking soil. I repaired the broken conduit last year and now I'm looking at ripping up my patio to level it at my own expense. I should have been more insistent and can only blame myself for not calling their boss but you would think you wouldn't have to ask that it be done correctly.

Tom from Clearview was very professional and did a thorough job. I was impressed at the detail of the inspection and would recommend Clearview to anybody needing an inspection.