Reviews

10/10

I called Valentin at Strong Plumbing Inc about a gross smell emanating from my basement and top floor bathroom. Valentin was very patient with me and explained all the options. Over text he thought a video camera in the pipes would be necessary, but after a quick examination, he determined that this was not necessary. I appreciated his honesty here, as he could have easily done this service anyhow, and I would not have been any wiser. Instead, he replaced a drain and pipe on my top floor bathroom (which was all gunked up from years of use), and then resealed my basement toilet, where a gasket was broken and not properly installed. Valentin was kind throughout and I would not hesitate to use his services again the next time I need a plumber.

Approximate cost of services:
$540.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you Michael for using our services and I am hoping what I did in Basement will work and no more problems there. thanks again, Valentin

10/10

I called Maple Leaf for a small job--needed a few outdoor light fixtures with motion sensors installed, plus changing some standard light swicthes with dimmers and timers. The guys at Maple Leaf couldn't do it themselves, but called one of their trusted contacts to do the job. These guys were excellent. Called promptly; called to confirm. Came exactly on time. Were very polite, explained things well; kept the house neat. And at the end of the day, they were also very reasonably priced. I would not hesitate to use them again. Wonderful service

Approximate cost of services:
$200.00
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10/10

Paul was extremely helpful and courteous. I told him why I thought I needed duct cleaning (smell of cigarettes) and he did research for me and suggested a number of solutions, only one of which was using his service. So I appreciated his honesty and the fact that the he went out of his way to recommend a number of solutions that would not benefit him directly. I decided to hire him for duct cleaning and furnace cleaning and I couldn't be happier. He and his team were helpful, clean, quick, and able to accommodate my specific needs and questions. I was very happy and would have no hesitation to use his service again.

Approximate cost of services:
$300.00
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Company Response

Hi Michael, thanks for the great feedback. I am happy that I was able to be of service. As you mentioned, sometimes duct cleaning doesn't solve a specific problem, and I just like to help the customer even if it means not provide my own service for them. Down the road they may need it, and hopefully they remember that helpful guy on the phone. However, it was good that we did the cleaning, as you seen first hand, the dead mice that were in the ductwork. I am glad that you are happy with the service that I provided, and look forward to doing it all again in a few years. In the meantime, I will keep you up to date with all maintenance reminders. Thanks again.