Jacqueline Taggart in North York

My score is a 9.5 because we have had limited interaction with Direct Energy prior to deciding to go with them for the HVAC installation. While we've been paying service fees to them for several years, we really hadn't worked with them. That said, the service call to identify the problem, the sales representative and especially the installers were exceptional: they were prompt, extremely helpful and provided us with great service and advice. I will score a 10 for Enercate next time if this continues to be our experience.

Thought it was too late in the season but my roof was shot. John and his team came and did the work the next week! Very professional and efficient - arrived when they said, perfect clean-up and very helpful choosing the best colour shingles for my brick. Thank you so much - very happy with your work!

Tony (the main contact) and Otto's team were great! Very responsive, very thorough. They did an excellent job and cleaned up meticulously. I will definitely use Otto's again. Thank You.

Derek, Elvis and Pete made the recent move of my brother's estate smooth and stress-free. They were efficient, friendly, extremely careful with his stuff, and really made the move a pleasure. (Even if that's usually an oxymoron!) I would definitely recommend this company - from Maria in the office (who provided an accurate quote within 24 hours of receiving the information we supplied online) to the moving team. The guys arrived as promised, and everything proceeded like clockwork from that moment on. No damage, no problems - I wouldn't have believed a move could be this easy. Even the large armoire made it up the tight staircase without incident. Great service - I would definitely use Tender Touch again, and may even have them help me with some smaller internal moves. My furniture shifting days are over after finding a resource like this! Thank you everybody at Tender Touch.