Reviews

10/10

I have been a homeowner in Toronto for several decades and I have used HomeStars for a number of years. But I have only recently started writing reviews of the companies that I use for house maintenance and repairs. Therefore, this review of New View Window Cleaning summarizes 15 years of work and more than 35 different jobs that New View has done for me. The short summary is easy: Excellent. More specifically, over those years, Brian and his guys have many times cleaned the exterior of the windows on my two-storey house, cleared the leaves and debris off the screens on my roof gutters, and taken off (in the spring) and put back up (in the fall) storm windows on the upstairs windows that I use for air conditioners. Every job, every time, has been done exactly as I wanted, always (with no exceptions) exactly on time, with a complete, thorough clean-up. I have many times recommended New View Window Cleaning to friends and neighbours, and I will definitely be contacting Brian in the future for the services New View provides. I only wish that all the companies I have dealt with over the years were as good, reliable, and friendly as New View. (The estimated job price I am stating below is for a typical single job, not requiring extended time or more than one worker.)

Approximate cost of services:
$125.00
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Company Response

Thank you, Bill! It's been a pleasure serving you for many great years. We so appreciate you taking the time to leave us this review. Hope you've been enjoying this incredible summer -- we look forward to helping you again soon. :)

10/10

I have always owned my own water heater, and it needed replacement after twelve years and ongoing problems. I talked to several people about the job but, by far, Advanced Plumbing was the most helpful and best in every way. I called about my problem in the morning, and Greg came out that same day. He told me about the different water heaters available, their features and warranties, and the different prices for the job depending on my choice. He also pointed out a plumbing improvement (cold water turn-off to the water tank) that he would install as part of the job. Based on my meetings with others, I knew he was quoting a fair price for the work, so I chose a tank. Next thing, he phoned the supplier right away to confirm availability, and we set a time for the work, early in the next week. George arrived first, right on time, and started the prep work, then Greg came shortly afterward with the rest of their equipment. They were neat, friendly, and very respectful of my house. The work went very quickly, with the new tank installed and working, and the old one out, all in a couple of hours. The new water heater works fine, and it was a great experience meeting Greg and George and having them do the work. I would recommend them highly.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for writing such a kind and honest review Bill,

We thank your for allowing us to take on the task of replacing your hot water tank and we are glad to read that you are satisfied with our work. Respect is a word that is thrown around by many companies but it is always gratifying when we see our customers express and knowledge how we treat them and their homes with respect.
We appreciate you taking the time to write this review and if you ever need us for plumbing services we are there for you!

Thanks again!

Sincerely, your friends at Advanced Plumbing Inc.
www.advancedplumbing.ca

10/10

My garage had two layers of shingles on it, the oldest probably dating back about forty years. I definitely needed a new roof. I talked to several people about the job, but I had no difficulty in picking Professional Roofers as the best choice to do the work. Patrick came right at the scheduled time to discuss the job with me and to give me an estimate. We talked in detail about the different shingles available (I ended up picking a premium quality) and about some specific problems (such as a small flat roof over a back window in the garage). I knew from my other discussions that Patrick was quoting a fair price, especially with all the details that I was specifying. I phoned him a few days later to confirm the job, and he got back to me the next day with a scheduled date. On that date, the crew came right on time in the morning, they worked efficiently and very neatly. They had been told clearly all the details of the job, and they did everything exactly as I wanted. As a check on that, one of the company inspectors came over during the work just to be sure everything was being done as I wanted it. The job was finished by mid afternoon, and they did a thorough clean up. Then Patrick came over a few hours later, to double check that the work was finished as I wanted it done. All of that was last summer. The roof looks great and has been through its first winter and spring with no problems of any kind. I am a very satisfied customer of Professional Roofers. Their work was a happy experience.

Approximate cost of services:
$4,000.00
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Company Response

Loyalty and Professionalism is our goal with clients. Patrick and the staff was truly appreciate your kind words. Thank you for taking the time to comment about our work. Your supportive word towards Patrick as well as the other workers is highly appreciated. Thank you for the review.