Review Update- Verdun contacted me within 12 hours of my review and were very professional and took measures to ensure my situation would not happen to others. I appreciate the time they took which directly shows that customer satisfaction is a top priority. My door was ordered and the sales rep indicated I would get a call when the door arrived early to mid October. When they still hadn't called by mid October I called the office only to find out my door had arrived but they did not call me to make an appointment. The day of the appointment the installers were to arrive between 12-3pm. They called my husband around 10:45 asking if they could start early however I was not at home. An issue surrounding entry of the home arose but once that was over the actual installation of the door was fairly quick and clean and at the end of it all the Patio Door looks good.
- Approximate cost of services:
- $1,800.00
- Company Response
Dear Mrs. Kelly, thank you for taking the time to share your experience with Verdun Windows and Doors. We are happy that we were able to offer you an outstanding experience overall and we apologize once again for any inconvenience caused.