Reviews

3/10

I hired this company to install iSpring WGB32B 3-Stage Whole House Water Filtration System and replacement of 8 shutoff valves. I supplied the shutoff valves and Water Filtration System. George brought an apprentice to install the system. The workmanship of George and his apprentice is ok so far, no leaks. He didn't take time to debur copper pipe cuts. He did say anything about his Travel fee at front. His material /consumable charge was a big surprise as well. He kept the labor charge as per our phone discussion ($380) and charged us more on the material and Travel fee. In short, he has his way to charge more. If you are NOT AN EXPERT please avoid him otherwise hire him with end-to-end cost details in advance with written email then proceed with caution. See attached picture for detail of the work and invoice. Estimated cost = below $600 Labor (380) + max Material cost (120) + Tax) Total max value of materials supplied by installer George is below $120 1) 3/4 Copper Pipe 14 ft used - 27.9 (6ft) * 3(Qty) = 83.70 2) 3/4 elbows - 2.83 * 8 (Qty) = 22.64 3) Pipe Stay-Extended 3/4In Copper pipe hanger - 3.13 (Qty 1) 4) Solder, paste and gas

Approximate cost of services:
$785.00
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Company Response

We are sorry to hear you had a less than wonderful experience. All our estimates have a travel fee included on our paperwork and it is standard to have apprentices. As I am sure you can see on your invoice, there was no charge for the apprentice. This job was completed over 8 months ago. If you had contacted us earlier, maybe we could have spoken about your experience and made you a happier client! Please feel free to reach out at any time. Should anything happen, your warranty still applies.

7/10

About the Company Been in the business since 2009. Many subcontractors and some full time employees installing the metal roof. What is Good? - Ontario based custom metal roofs manufacturer - Big Company and there is more hope that they stand behind their produce and warrenty. - Lots of options and color choices to choose than small generic metal roof installers. You pay 20% extra too! What needs improvement? - company need to give more realistic installation date and should commit to the date(Ours got delayed three months) and advise proactively if there are unseen delays. - company also need to hire more full time employees to ensure better quality of service. Our roof was installed by an subcontracted company. Ajax-L1Z1R1

Approximate cost of services:
$15,594.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Siva, thank you for your compliments, it certainly means a lot to us. We appreciate your patience regarding the install date. If you are experiencing any service issues, please contact the office at 905 564 7664. Thank you.

10/10

I know Robert for last 1 year. I called him first after a wind storm to fix my loose shingles. He did not hesitate to take a small job and was there next day. He explained me the problem and did a great job. He is honest and I recommend him to anyone who is looking for a good job at a reasonable price.

Approximate cost of services:
$200.00
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Company Response

Thank You Siva. I'm glad we could help.

Robert