Katerina in Thornhill

The technician showed-up as scheduled and completed the water pipe repair as quoted efficiently. There were no surprises!

What great service this company provides! I called and was anxious to get my microwave and Roomba fixed. I had saved their flyer from many months ago. I got Jaresh and he beckoned me to come by the same day so he could have a look and let me know what the issue was. He also told me that he can try and fix them the same day and I should expect his call later in the evening. Sure enough, before 9 pm the same day, Jaresh had already finished repairing my microwave, found a perfect replacement for the inside plate and cleaned the inside of the microwave at his own initiative, had popped open the Roomba and discovered the likely cause of it not working, researched the IRobot service number and pinpointed the type of battery it needed in addition to all the other locations in the GTA I can purchase the battery. The cost of all this work was very reasonable. To say that I was impressed is an understatement! I wish all service providers were this impressive.

Today, Grant Harris came to do annual maintenance work on our furnace. I specifically request him by name. He always explains things well so we know what is going on. Many thanks, Grant! Katerina (Thornhill)

I have used Genesis Roofing more than once. Paul Osborne, the President, is always quick to call me back if I have any questions. Paul and his crew are very attentive to details. I have no hesitation in using Genesis Roofing again. Katerina