Reviews

6/10

Had new eavestroughs installed. Service was good and they supposedly have a 20 year warranty. I am going to have to phone the company about this because a section of my eavestroughs was leaking I noticed after 1 year. Will write another review post-phone all!

Approximate cost of services:
$1,000.00
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Company Response

Hi Libby... I'm sorry you have experienced a leak in one corner of your eavestrough. We give a 20 year warranty against leaks and if you would reach out to us, it would be our pleasure to remedy the leak for you no charge. Our goal is complete customer satifaction in all the projects we do. We thank you for being Fortress client and look forward to getting this fixed for you. Please contact our office at 416-291-5795. Steve

10/10

I had leaking in basement one evening. Called the next morning and they sent Brad right away. He was really great and looked at the roof and attic and patiently assessed the situation. He told me to call again when it was raining and someone would come back to look at the attic to confirm. I did so and he was back and was honest in saying that the issue was not the roof. And offered constructive options for the fix, not roof-related.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

Decided to "outsource" and hire a service to mow my lawn in 2012 and found The Gardener. Cost is pretty reasonable and they are consistent and reliable. They seem to always come by during the day when I'm not around so they are never in the way. Hired them again for 2013!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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