Brock Doors & Windows Ltd. reviews (2820)

Hi Stephanie! You had a home renovation project with a little bit of everything we have to offer! That being said, we'd like to apologize for the gaps in communication you felt you experienced in the beginning, we always want to ensure our customers are communicated with from beginning to end & beyond. We're glad that everything was done on time and that Jaime was able to return within 24 hours to rectify the concerns with your garage doors functionality. We truly appreciate your recognition of Jaime & Ziggy. We're so glad you noticed the change in temperature almost immediately following installation, that sure does tell you a lot about the products quality! Thank you again, Stephanie. Your feedback is appreciated amongst us all.

Jon, thank you for reaching out to us and others through our HomeStars page. We're glad we could enhance your laundry room windows, not only cosmetically but in terms of energy efficiency too. No one enjoys a draft coming through their window on a brisk winter day, we're glad we could come out and make the appropriate changes to correct that once and for all. Thank you again, for all your kind feedback in regards to your experience. Please don't hesitate to contact us in the future!

Zhivago, We would like the opportunity to look into this matter to correct anything outstanding. Due to lack of information pertaining to your file, i.e. first or last name, we cannot look into this without your assistance. The name Zhivago does not retrieve any information within our internal system, please at your earliest opportunity can you contact Steavi, our Reputation Manager as she would love nothing more than to resolve these concerns together with you. You may reach her at (905)791-2850 ext. 208. Thank you Update April 11th 2017: We have received no correspondence from this reviewer, unfortunately we have not been able to effectively resolve this for said reviewer or confirm this as true or false. We have no recollection of the story being relayed and no one within our internal system by the name of Zhivago, by either first or last.

Hi Chris! Thanks for connecting on our HomeStars page, we appreciate your honest feedback. We're glad that Jenn, our Service Coordinator, was able to assist you in rectifying your concerns in a timely manner- all covered by warranty! Your feedback and recognition of our products & services means the world to us, so thank you, Chris.

It sounds to us like you had a very large project! We couldn't be anymore thankful that you entrusted Brock Doors & Windows to completely revitalize your home starting from your windows, to your doors & than your patio and garage door. We know you'll be seeing a significant savings when it comes to your homes energy efficiency. You got the whole package! Your feedback is genuinely admired by our entire crew. Thank you for your beautifully detailed, enthusiastic feedback and thank you also for your decision to work with us to achieve your home renovation goals!

Massie, it sounds to us like you had a very large project! We couldn't be anymore thankful that you entrusted Brock Doors & Windows to completely revitalize your home starting from your windows, to your doors & than your patio and garage door. We know you'll be seeing a significant savings when it comes to your homes energy efficiency. You got the whole package, Massie! We truly appreciate your recognition of Kemar, your Installer, Brian W, your Sales Representative & Diane, your Installation Coordinator. Your feedback is genuinely admired by our entire crew. Thank YOU for your beautifully detailed, enthusiastic feedback and thank you also for your decision to work with us to achieve your home renovation goals!

Thank you so much, Ghadah, for connecting with us on HomeStars. We always strive to provide the utmost unparalleled products and services to our clients and we're glad that your experience was nothing short of amazing! We're very appreciative of your decision to go with Brock after receiving numerous quotations from other suppliers. It's very pleasant for us to see & hear of your satisfaction the whole way through- your recognition of our Sales Representatives, Installation Crews & Customer Service has not gone unnoticed and we're grateful we had the opportunity to work alongside you to rejuvenate your home. Thank you, from our entire team, for your lovely feedback & kind words Ghadah. We hope to work with you again in the future!

Cameron, Thank you for visiting our HomeStars page and relaying your experience with our company. We're glad that you're enjoying your new entry door system, that's always what we love to hear! Mike Jr. will be very pleased to hear of your satisfaction with your experience working together with him on your ideal renovation. It's superb to hear of the care your installation crew took to ensure your home was dealt with in a manner in which they would treat their own, and we're happy to hear that the workmanship was exceptional all around. We truly appreciate that you chose Brock, and that the cost of your project did not interfere with your decision to move forward with our company. We know you'll love your entry door for many, many years to come! Thank you Cameron, your feedback is admired amongst us all.

Thank you for your feedback & recognition Brenda, we're so glad that everything went just as you hoped from beginning to end. Your consideration towards working with us again is appreciated immensely. Thank you again for your kind words.

Vu, thank you for visiting our HomeStars page and leaving your lovely feedback for all to read. We're glad you found your Sales Representative, Walter, to be very understanding when it came to your home's requirements. We also appreciate your recognition of Eugene & his team- they always do their absolute best in treating your home as if it was their own. Your recommendations to friends & relatives is very meaningful to us, we're glad that we could provide unparalleled products and services to you and those whom you've recommended over the years. Thank you Vu, your feedback is greatly appreciated.