Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2016

    Garage Door and Front Door

    Many years ago we had Brock Windows an Doors install our windows and decided to check to see about their doors. Early this summer we went to Brock office to look at having a new Front Door and also a new Garage Door. The sales representative was helpful with explaining what Brock Windows and Doors offered. We booked to have someone come out to take measurements. My husband and I explained what we wanted and everything was finalized to have our doors ordered. Our Garage and Front doors were installed and we absolutely LOVE the doors we chose. The installers were prompt and cleaned up after installing the doors. We have had several people drop by saying they love the look of our doors. We cannot Thank Brock enough on our beautiful Doors. We highly recommend Brock Windows and Doors!!!

    Answer from pro:

    Hi Missmom2! It's wonderful to hear that not only once, but twice you were completely satisfied with your project. We're so happy you love your new Garage and Entrance Door! It's also great that not only you, but others are recognizing the beauty in your homes newest upgrade, we know you'll love their energy efficiency even more! Thanks again, we truly appreciate your recommendation.

    Reply created 19 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2016

    new window and patio doors

    Brock Doors and Windows did a great job when they replaced our sliding glass patio doors and our bathroom window. The patio doors are easy to open and close. Philip the salesman recommended a rain finish for the bathroom window and that looks great. It lets in sunlight and provides privacy. Both the patio door and the bathroom window were installed very well and the guys cleaned up after they did the work. The patio doors were a bit harder to do because we have a grill outside so it makes it harder to maneuver, but they managed to work around that. We're very happy with the door and window and would recommend them to anyone.

    Answer from pro:

    Hi Monica! We're so happy to hear that you're pleased with the project in its entirety and that you greatly appreciated the suggestions Philip had given, to what he felt would best suit your needs. Thank you also, for commending your installation crew for their efficiency and hard work during your install! They'll truly appreciate the feedback. Thank you for recommending Brock!

    Reply created 19 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2016

    Porduct and Service

    Very happy with in store experience and the delivery and installation were bang on schedule and our installer was right on time and very friendly . Would be happy to recommend Brock to family and friends. Don Mcleod

    Answer from pro:

    Hi Don! Thank you so much for giving us your wonderful feedback, we greatly appreciate it. We're so happy your entire experience from beginning to end was nothing short of excellent! Thank you for the recommendation of our company!

    Reply created 19 Oct 2016
  • Review from Chris R in Mississauga
    Rating: 5 out of 5
    Review left on 17 Oct 2016

    Livingroom Bough Window Replacement

    Very professional, from sales, to install, everything was completed as planned. They did a beautiful job and respected my home - no mess left behind at all. We'd use them again and highly recommend using Brock.

    Answer from pro:

    Hi Chris! How wonderful! We're so happy you received everything you hoped for, thank you for taking the time out to give us your much appreciated feedback. If you ever need anything we'd be more than happy to work with you again on your next project! Thank you so much for the recommendation of our company.

    Reply created 18 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2016

    Whole house replacement windows/ Back door

    We chose Brock when we were doing a major renovation because they were a local company and had been in business for many years. We wanted quality, service and access and that's exactly what we got. After initial contact, our wonderful salesman, Brian Wolfman, contacted us quickly and was extremely helpful with suggestions and information. He gave a realistic timeline and the work was done on time. Our installation crew (led by Nick Carvalho) was excellent - efficient, courteous, did a great job and cleaned up after themselves. We were most impressed with the look of our newly enlarged window in the kitchen and how nicely the brickwork at the back of the house was finished. It looked as if it had always been that way! We called Brock again to replace our back door and again appreciated working with Brian and Nick. The quality is fantastic and the same high standards were met. Recently, I recommended Brock to my parents and requested Brian Wolfman as their initial contact. He went above and beyond to ensure that they were happy with the results. Over 3 jobs at two different houses, we have enjoyed working with Brock staff members. From Steavi in the office, to Brian and Nick, we enjoyed their friendliness and appreciated their professionalism. Brock will definitely be our "go to" company when we replace our front door.

    Answer from pro:

    Hi Lesley! We're so happy to see you received exactly what you were hoping for, and we appreciate that you took our companies years in business and locality into account when selecting Brock. Thank you for commending Brian your salesperson, Steavi in the office and Nick's entire installation crew for their efficiency, cleanliness, knowledge and courteousness! We're so happy that we're now your go-to company, and we look forward to working with you again on your front door as soon as you're ready! Thank you so much Lesley, for your lovely feedback and the time you took out to give us that.

    Reply created 18 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2016

    Mirage Door

    We are very pleased with our Mirage Door...it works so well and has brought the outside in...what a treat! The customer service from the sales person to the Installer (Rick) was excellent and the work was completed in a timely fashion. Both workers are a credit to the company. I would highly recommend Brock Window and Door .

    Answer from pro:

    Hi Joan! We're so glad to see how satisfied you are with your recent project with Brock Doors & Windows. We strive to ensure all our customers experience satisfactory, well done jobs, just as you did. Thank you for recognizing our team for their excellence, and efficiency to provide you with amazing customer service. We view all of our staff as true assets to our company and appreciate you taking the time out to give us your lovely feedback. Thanks again Joan!

    Reply created 17 Oct 2016
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 13 Oct 2016

    Replaced 2 Patio Doors

    Great customer service. Although there were initial issues with our door measurements, their customer service responded to our concerns and ensured the correct doors were installed on-time. The installers were friendly and did and amazing job at getting the work done and cleaning up when they finished. We have had no issues and LOVE our new doors! Thanks Brock Doors and Windows!

    Answer from pro:

    Hi there! We're so happy to hear of your satisfaction with our customer service, although an initial issue did arise regarding your measurements- it's wonderful to see that it was rectified effectively and efficiently. Thank you for commending your installation team for their job well done as well! They'll be very happy to hear of your satisfaction, we're glad you love your new doors!

    Reply created 13 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2016

    Windows Installed

    Windows installed by Colin and Kevin. They did a fantastic job. They arrived on time. They set the place up with tarps. They worked consistently, took a short break and did a wonderful job. They finished off the nail holes and corner trims. They cleaned the windows, removed all debris, and vacuumed the floors. Courteous and well mannered. They answered all our queries and concerns and were most helpful. To be highly recommended! Thank you for a job well done. Thank you for a job well done!!

    Answer from pro:

    Hello Dympna! Thank you for coming to our HomeStars page and leaving us with your wonderful feedback. We're glad to hear that Colin & Kevin did a fantastic job, and exceeded your expectations. We greatly appreciate your recommendation, thank you again Dympna!

    Reply created 13 Oct 2016
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 12 Oct 2016

    Living room and Dining room window replacement

    We had 2 windows installed on 11 Oct 2016 @ 62 Linkdale Road, Brampton, ON L6V 2Y7 Canada. Stefan and his assistant Ian were very professional, courteous, neat and tidy. A job well done! Thank you. Pauline & Fernando Roque

    Answer from pro:

    Hi Pauline & Frank! We truly appreciate your feedback and are so happy to hear of your satisfaction with your project! Thank you so much for commending Stefan & Ian.

    Reply created 4 Nov 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 11 Oct 2016

    Windows installation

    updated on Nov 7, 2016, The technician came to fixed today, a minor issue. Good service! ------------ My story is Brock frist installed windows on Tuesday Sept. 27, next day I did Open/Close tests, and I found one new window did not work properly, I called Brock on Friday for support. I had called Brock in the following weeks as well, nothing happened. waiting!!

    Answer from pro:

    Update November 8th 2016: Hi Li! That is wonderful to hear, we're glad we could resolve the underlying problem for you. Thank you for your updated feedback!

    Reply created 11 Oct 2016
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