Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2016

    Full Window Replacements

    Replaced all windows, patio door, enlarged kitchen window to 60" installers were professional, efficient and highly qualified. The kitchen window was a big project which required drywall and outside brick to be removed. Great Job!! Only took 2 days to complete all work. Very happy with product, price and installation.

    Answer from pro:

    Hi there Monica! That is great to hear, thank you so much for the lovely feedback. We always love hearing how pleased our clients are with the work and services they received. We truly appreciate the time you took out to let us know. Thanks again!

    Reply created 26 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2016

    Windows and front door

    We had all our windows replaced with Brock windows and a brand new Front door, the crew were fast and very professional and cleaned up very well!! the place looks fantastic and we have been getting great compliments on the work!! Thank you Brock

    Answer from pro:

    Hello Balmeida! We're so glad you love your new windows and entry door, we love hearing how efficient and professional the work and clean up was, it's wonderful to hear that not only you, but others are recognizing the beauty of your newest home upgrade. Thank you so much!

    Reply created 26 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2016

    Front Door

    Their price was competitive and the work was done professionally and fast. They left our place clean and we are more than satisfied with the job done. We will have them back to do our windows.

    Answer from pro:

    Hi James! We're so happy that your work was done professionally and in a timely manner, we can't wait to work with you again soon to complete your windows! Thank you so much for your feedback James.

    Reply created 26 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2016

    Full house window replacement

    We made or selection, got the quote, and made a deposit. Work was well done by a courteous professional crew on schedule. Two years later, we had a door replaced with the same result. No surprises. A first rate well organized company.

    Answer from pro:

    Hi Tom! Thank you for posting your feedback on our HomeStars page, we're pleased to hear that you found your crew to be professional and courteous! That's what we love to hear. It always wonderful to see that not only once, but twice your work was done fantastically and that you were completely satisfied with the results, no surprises or hiccups involved! Thank you for commending our company for our organization, if you ever need assistance, please don't hesitate to call us!

    Reply created 26 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2016

    Prompt and Professional Service

    Dorian was very helpful when he first came out to my house to provide quotes for all the windows and doors in my house. He explained the work that would have to be done, gave his honest opinion (which I greatly appreciated) and provided options based on what I needed to get done. For this 'first' job, we needed to get fire-rated doors installed and the men (Gino and another guy) that came to measure and install the doors were equally courteous and professional. The installation was neat and was completed in a timely-fashion (quite prompt). For the remaining doors and windows, we will definitely consider working with Brock Doors and Windows in the future. Thanks for the great service!

    Answer from pro:

    Hi L.S.! Thank you for commending Dorian for his exceptional service in providing you with your quotes, and effectively explaining all that would be done in your home. It is so important to be thoroughly aware of the work being done and everything in between, as it shines much needed light on the process and benefits the company, but more importantly the client. Thank you, also, for commending Gino and his team for their courteousness and professionalism the whole way through. We truly appreciate any and all feedback we get, as it is greatly beneficial to us and clients alike. We would love nothing more than To work with you and your family again, Thank you so much L.S.!

    Reply created 24 Oct 2016
  • Review from Stuart Houston
    Rating: 5 out of 5
    Review left on 23 Oct 2016

    Window Replacement

    From beginning to end everyone that we dealt with at Brock Doors and Windows acted in a courteous and profession manor. We were extremely happy with the end result and that the windows were installed in time with no issues.

    Answer from pro:

    Hello Stuart! That is so excellent to hear, that everyone you were involved with within the company was a pleasure to deal with. We're so happy that you're satisfied with the end result. Thank you Stuart!

    Reply created 24 Oct 2016
  • Review from Cheryl Paisley
    Rating: 5 out of 5
    Review left on 22 Oct 2016

    Windows

    Very happy with my Brock windows. Installation was fast and worry free. Brock also re-installed my California shutters. I will use Brock when I need to replace more windows in my home.

    Answer from pro:

    Hi Cheryl! Thank you for leaving your lovely feedback on our HomeStars page, we greatly appreciate the time you've taken out to let us know. It's wonderful to hear that your installation was pain-free, and done in a timely manner! We'd be more than happy to work with you again in the future to replace the remainder of your windows. Thanks again Cheryl!

    Reply created 24 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2016

    Windows

    We are very satisfied with our new windows. As well with salesman who came to discus them with us & the installers who came to install them. All where very friendly & informative. The installers worked very hard all day & did a wonderful job. They did a good job cleaning up after. The windows look fantastic & we thank the two fellows once again for all their work.

    Answer from pro:

    Hi Mary Ann & Helmut! We're so glad to see you're satisfied with your newly installed windows, it's wonderful to see that you're both pleased with the entire process from start to finish. Thank you so much Hanningers!

    Reply created 21 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Oct 2016

    Replaced all our windows

    Brock Window and Doors was recommended by my sister and neighbour and we were not disappointed. The job was done in the time frame they told us at the initial meeting. The installers did a great job! They arrived on time and were Courteous and Professional. They cleaned up everything before they left. Thank you Brock Windows & Doors!

    Answer from pro:

    Hi Jean! It's wonderful to hear that you were recommended by others to our company. We always love to hear that! We're so happy that you were pleased with the outcome, and the professionalism and courteousness that was so apparent from your installation team. Thank you so much Jean! We greatly appreciate your sweet words.

    Reply created 20 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2016

    New larger window

    I wAlked into the showroom knowing the size of the window I wanted. The salesman made some good recommendations and the window was ordered. Later that day I got a text from the installer asking for pictures of the existing window. He was able to determine whatever he needed from the pictures saving an in-home visit. A few weeks later the installer called to arrange a convenient time for the installation.They showed up when scheduled, cut out the old window, enlarged the opening and installed he new window in just a few hours. They were polite, fast and left the area clean. Great job Brock team.

    Answer from pro:

    Hi Kelly! We're happy to hear that your appointed salesperson gave you great recommendations as to what would best suit yours, and your homes needs. Thank you for commending your installation crew for their polite demeanours, and efficiency to complete your project to your satisfaction. Thanks Kelly!

    Reply created 19 Oct 2016
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