My old second floor windows were leaky, squeaky, and terrible. Upstairs was consistently a 10° difference in temperature, and one of the main reasons would be the windows. Visited the Brock showroom, was given helpful information on the construction of the North Star windows and why they are more energy efficient than other windows. Phil quoted the job at our house, and worked through a number of options - window style, grills, locks, panes, etc. The quote was very competitive. I couldn't have asked for a smoother installation process. Eugene and Oleg were incredibly detail oriented, which is so important to my wife and I, and patient - explaining things like the trim options, possible impacts to my cedar shingles, and caulking. All steps in the process were communicated to us along the way. They worked efficiently and with great care inside our house - removing their boots every time they entered, laying down drop sheets around the workspace, and vacuuming thoroughly after. There were cedar shingles around the window dormers, making things a bit more complicated, but the guys handled them with expertise and the finished windows look 2-3X better than the old ones. The caulking around each window was done with great thoroughness, making sure to seal around the shingles, the top and bottom flashing as well. The windows themselves are very high quality - you can tell by how they sound when you open and close them, and the minimal amount of outside noise that gets in when they are closed. The locks allow for a one handed open/close operation. The second floor temp feels like less of a difference from the main floor, though the winter will be the true test.
Brock Doors and Windows has things figured out, and the right team in place to execute. I have a high standard for quality, and I'm impressed that they exceeded my expectations during each step in the process. I'm thrilled with their workmanship and quality and would hire them again in the future.
