Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2015

    Windows / Doors

    They were polite and professional. They did an amazing job on our older home. They completed in one day and cleaned up well. When I called the office to check on my order, everyone was quick and we never had an issue finding out information. It was right at their fingertips. The crew leader Mike was very good, The whole team was great. Mike came back to finish when there was a shortage of supplies. He put service first and payment second.

    Answer from pro:

    Hi Maria!! Thank you for acknowledging our whole teams effort in making sure that your project was successful. We really appreciate that you took the time to let us know how happy you are with your new windows & doors!!!

    Reply created 20 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2015

    Living Room Windows/ Patio Door

    Installation was done on the date.., Frank and his team were professional and cleaned up afterwards. They explained the product and offered suggestions for new windows Very pleased with Brock.

    Answer from pro:

    Hi Millie, Thank you for sharing this feedback!! It's wonderful to know that you are so pleased with the process, the final product, and especially our team!!

    Reply created 20 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2015

    Windows

    This is the second job with Brock and like the first job (all windows were changed in the house) the service, installation, and follow up was awesome. The installers were efficient and hard working, always cleaned up the work area before they left for the day Highly recommended

    Answer from pro:

    Hi Barbara!! It is amazing to hear that you've had such great experiences both times working with our team here at Brock!!! Thank you for speaking so highly of us & hopefully we will get the chance to work with you again!!

    Reply created 20 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2015

    windows

    sales rep Steaven was very knowledgeable & helpful. Gino& partner were very professional &extremely hard workers. I would highly recommend them. the entire team was courteous & friendly . the windows are & look great.

    Answer from pro:

    Hi Marc, Wonderful feedback, we really appreciate it! Thank you!

    Reply created 14 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2015

    Entrance Door & Patio Door

    Installation was well done and timely. Installer, Eugene, and his partner were very pleasant and professional. Product looks good and Eugene did a very good job of explaining features. Altogether, a most satisfactory experience.

    Answer from pro:

    Hi Joy, Thanks for taking the time to let us know about your experience, we're very pleased to hear the process, product, and staff were all to your liking!!

    Reply created 14 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2015

    Windows & Doors

    I was very satisfied with the entire sales & installation process and would like to especially recognize Mike our sales rep, and Alex the installer. Excellent job guys! Much appreciated.

    Answer from pro:

    Hi Ayub, Thank you for taking the time to recognize our staff members! We will be sure to pass along your kind words!!

    Reply created 14 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2015

    Windows

    From the time of quote to the install was just as quoted, roughly 8 weeks due to some custom manufacturing. That lead time is expected for made to order material. The installers were great, worked back to back days to finish the job asap in -20 degrees winter weather. Would definitely recommend to closest family and friends.

    Answer from pro:

    Hi Steve, Thank you for awknowledging our teams effort & hard work!! It's fantastic to hear that the whole process was up to your standards!! We're looking forward to working with you, your family or friends in the future!!

    Reply created 14 Apr 2015
  • Review from Ron
    Rating: 5 out of 5
    Review left on 6 Apr 2015

    Windows and door replacement

    I received many quotes before beginning the work and the presentation of product and services presented by Kevin was head and shoulders above the rest. Sokol and his crew came in and did everything with good explanations, good manners, and good workmanship, I am a very happy customer. I would not hesitate to recommend Brock to anyone. Every employee stood out and was knowledgeable about their phase of the project.

    Answer from pro:

    Hi Ron!! Wow Thank you so much for this wonderful and kind feedback, we very much appreciate it and hope to work with you again!!

    Reply created 14 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2015

    Window replacement

    The guys were excellent. There was a problem with one window and they spent a little extra time making sure they got it right. Nothing seemed to be a problem for them. Javier and the window installation team was excellent.

    Answer from pro:

    Hi Tom, Thank you very much for taking the time out to recognize Jay & his team! We appreciate your kind words!!

    Reply created 6 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2015

    doors and windows

    Brock installed our doors and windows during our reno which was featured on the Property Brothers. We had a great experience with them - Nick and his team were very professional and followed up with us when we needed an adjustment. We decided to use Brock again and we are now working with Brian Wolfman from their sales team - he is truly an expert and makes the decision making process that much easier. We highly recommend Brock!

    Answer from pro:

    Hi!! Thank you for sharing your experience, complimenting our team, and of course for having us back to work on another project with you!! It was our pleasure!!

    Reply created 6 Apr 2015
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