Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from Bill
    Rating: 5 out of 5
    Review left on 3 Jan 2019

    New Entry Door Dec/2018

    I’ve never had a new entry door installed before, so this was a new experience for me. I knew what kind of door I wanted and received the standard three quotes from the local companies in Brampton. I chose Brock because they were local and had many positive reviews. The at home consultation was part of the quote process, which helped me chose the design and colour. The installer arrived on time and was very experienced and thorough. The completed job was 10/10.

    Answer from pro:

    Hi, Bill! Thank you for choosing Brock Doors & Windows for your entry door replacement project. We're very happy to hear that your first experience was a great one. It is great to hear that locality & 'word of mouth' played a large role in your decision making process. Thank you for you 10/10 review, we hope to work alongside you again into the future. All the best, Brock Doors & Windows Ltd.

    Reply created 15 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2019

    Amazing windows

    So so pleased with my windows and the installation perfect snd clean. I liked them so much my friend ordered windows from Brock. I would really recommend Brock to anyone!

    Answer from pro:

    Karen, We appreciate you connecting with us and the public on HomeStars. We're happy to hear that everything from beginning to completion went seamlessly, and are grateful for your recommendation to a friend & others. All the best, Brock Doors & Windows Ltd.

    Reply created 15 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Window replacement. Fantastic job

    Fantastic job from start to finish. They were very professional from the start of measurements down to the installation and clean up. I would highly recommend them to my clients, Friends and family.

    Answer from pro:

    Hi there, Thank you for reviewing your experience with our company on our HomeStars profile. We're pleased to hear of your exemplary experience. We appreciate your recommendation immensely. Kind regards, Brock Doors & Windows Ltd.

    Reply created 15 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Outstanding Product and Service

    The salesperson was friendly and efficient. He helped us choose the right door for our needs. The installation team was professional and completed the job in a timely fashion. We would recommend Brock to all our friends and family.

    Answer from pro:

    Hi, Brian! Thank you for your 10/10 feedback, our team greatly appreciates it. We're happy to hear you found everyone involved to be professional & efficient. Your recommendation goes a long way, so thank you again. All the best, Brock Doors & Windows Ltd.

    Reply created 15 Jan 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 31 Dec 2018

    Living room and Bedroom windows

    We replaced our bay window in our living room and three bedroom and a en suite bathroom window. Very pleased with the installation work of the installers we had that our salesman Justin recommended. All work was very neat and tidy and sealed properly. Very pleased so far with the windows and structure and how they have made the interior of the house even more quiet. Do not hear any street noise. Price comparison my husband and I did before purchasing from Brock and the price savings was quite significant compared to the others we were quoted for basically the same apple to apple window. For this we are very pleased and thank Justin for his great service!

    Answer from pro:

    Hi, Tracey & Steve! Thank you for choosing Brock Doors and Windows as your supplier of choice for your recent window replacement project. We will be sure to let Justin know of your review, we know he will be just as pleased as the rest of the team with your kind mentions. All the best, we hope to work with you again in the years ahead. Brock Doors & Windows Ltd.

    Reply created 9 Jan 2019
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 31 Dec 2018

    New Front Door Matching side door

    We love love love our new front door. Stunning street view. The door is well insulated, sealed unit without drafts. So much warmer! The sales staff was knowledgeable, accessible and very courteous. The installation crew were prompt, courteous, clean and very knowledgeable on the product.

    Answer from pro:

    Hi there, Thank you for reviewing your experience with our company on HomeStars. We're very pleased to hear of your satisfaction with your brand new door system, and are glad that the newfound curb appeal is apparent! It is great, as well, to hear you found your Sales Representative & Installation Crew to be professional and courteous We will be sure to pass along your kind comments! All the best, Brock Doors & Windows Ltd.

    Reply created 9 Jan 2019
  • Review from House
    Rating: 5 out of 5
    Review left on 29 Dec 2018

    THANK YOU

    After getting information and quotes from two other window companies went to Brock Showroom Etobicoke. I have an old house extreme drafty windows, love the old window wooden frames, was shown various window types discussed retrofit, triple glass / excellent professional service and quality windows would recommend to anyone Olga Workers worked until 8pm to complete installation. Very hard working cleaned up after themselves quality installation thank you

    Answer from pro:

    Olga, Thank you for your 10 star review! We appreciate you entrusting our company with your window replacement project, and are happy to hear of your contentment with your brand new windows. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 9 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2018

    Excellent Product

    Had 2 kitchen windows, large dining room window, bathroom window and sliding door replaced. Work was done efficiently and the crew cleaned up afterwards but did leave some finger marks on the vinyl trim. The trim that was replaced around my window is bigger than what was there previously so they worked around a shelf near one of my kitchen windows. If the crew had mentioned something to me I would have removed the shelf. The workaround is not noticeable as it was done very neatly but if I ever take the shelf down some patch work will need to be done on the trim. Crew showed us how to remove screens and the work done on the outside.

    Answer from pro:

    Hi, Dawn! Thank you for choosing Brock Doors & Windows for your home renovation, we're happy to hear that you found your appointed installation crew to work efficiently from start to finish. We'd like to apologize for the inconvenience as a result of the shelving that posed slight difficulty during the process of your trim work. We do like to send out a "What to Expect" letter prior to our clients installations so the homeowners are aware of what the project may or may not entail. Listed within the letter, we advise objects on or near adjacent walls to be removed due to impediment or vibrations, to ultimately avoid damage. With that being said, we'd like to extend an apology if perhaps you had not received this letter. Thank you again for your feedback, Dawn! It is greatly appreciated and assists us in bettering our services into the future. Kindest regards, Brock Doors & Windows Ltd. 1-800-449-3808

    Reply created 9 Jan 2019
  • Review from Robert Kimber
    Rating: 4 out of 5
    Review left on 29 Dec 2018

    windows

    They came on time,3 guys, very professional and nice.Did a great job and cleaned up and left taking all garbage from the job with them.I would highly recommend this company to anyone i know

    Answer from pro:

    Hi, Robert! Thank you for reviewing your experience with us. We're pleased to hear of your satisfaction with your recent renovation, and appreciate your recommendation of our products and services. Kind regards, Brock Doors & Windows Ltd.

    Reply created 9 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Dec 2018

    Excellent Service and Workmanship43

    We had 2 entrance doors, a patio door and 11 windows replaced. The installation crew were excellent. Always on time, clean, efficient and helpful. Excellent trim work by Ryan M. The installers also met a challenging door that needed to be replaced. They spent hours on this door and the end result was very impressive. Excellent communication from the start with the quote, and leading up to installation.

    Answer from pro:

    Jenn, Thank you for choosing Brock Doors & Windows as your contractor of choice for your two entrance door, patio door & eleven window replacement project. We appreciate you letting us know that everything from beginning to completion went seamlessly. All the best, Brock Doors & Windows Ltd.

    Reply created 9 Jan 2019
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