Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2018

    Furnace

    Keatley and Mackenzie were fantastic at installing our furnace! They were very efficient and answered any questions we had regards to our furnace. We highly recommend Aireone. They were able to install a brand new furnace the very next day we called. We appreciate their hard work!

    Answer from pro:

    Thank you, Kyla Selecting the best furnace for your home can be a tall task and our team of HVAC experts are always on standby to help simplify that process. It's great to hear that our team went above beyond when they were installing your new furnace and yes we do offer next day options for furnaces, air conditioners, heat pumps, air cleaners, water heaters and the list goes on. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 9 Jan 2019
  • Review from Heinz Boehnke
    Rating: 5 out of 5
    Review left on 29 Dec 2018

    Install 3 heat pumps

    Despite initial screw up in installing incorrect units; installation of correct units was done in a timely, professional and courteous manner. Installers Junior and Dave are to be commended for their work ethic .

    Answer from pro:

    Thank you, Heinz We thank you for working with us and it's great to hear that our team went above and beyond to take care of things. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 9 Jan 2019
  • Review from Julie Kate Seirlis
    Rating: 4 out of 5
    Review left on 25 Dec 2018

    Running gas line for gas stove in kitchen reno.

    Was happy with the prompt and thorough service from Aire One. My only complaint is that the job came in over budget. It was explained to me that this was because there was a safety issue that came up and needed to be dealt with; I was very grateful to the technician for addressing this and ensuring the safety of my home. However, even taking that extra time into account, the original estimate still seems like it was a lowball. It also wasn't initially made clear to me that I'd need to book a second appointment to perform a final hook-up step for the stove.

    Answer from pro:

    Good morning, jks We would like to discuss this with you. If you can please give us a call at 519 569 8200 and reference your address and the job completed when calling in and the person will direct the call to the appropriate department. Thank you

    Reply created 27 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2018

    Service

    Came into aireone heating and cooling for humidifier pads was treated by Jason he was friendly polite and helpful if I have any concerns or problems would go back to him

    Answer from pro:

    Thank you, It's great to hear that everything went well when you visited our store to purchased humidifier pads. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 24 Dec 2018
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 10 Dec 2018

    Yearly maintenance

    Jacob, the technician, was prompt, friendly, cheerful, and knowledgeable. He pointed out a potential problem and promptly fixed it. He was professional and respectful of our home. I was well pleased with the service provided.

    Answer from pro:

    Thank you, As you know preventative maintenance will extend the life of your furnace and air conditioner, confirm the units are working at peak efficiency and we monitor safety controls. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 14 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Dec 2018

    Furnace Leak

    We just had our furnace insalled 4 days ago and my wife called me at work saying it was leaking water today. I didn't think it was much obviously something simple because it was just put in. That was at 5pm and Lee from Aire One one of there technicians showed up in about 40 minutes and immediately saw all it was that was wrong is a clamp let go on the drain hose. So Lee put a better clamp on it and made sure it was perfect before leaving. I can't say enough positive reviews from Aire One, these guys are all great! It was a shocker to have to buy a new furnace but all of the team has made the process absolutely great. Thank you Lee for you quick sevice especially on a Friday night my family and I really appreciate it!

    Answer from pro:

    Thank you, It's great to hear that our technician was able to correct water issue with your furnace. At any point in time that you need to upgrade your furnace, air conditioner, etc we help to simplify that process. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 11 Dec 2018
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 28 Nov 2018

    Installing a hunidifer we receuved for zero dollars because of promotion regarding water heater installment

    Peter was very efficient & friendly, he explained how it works and also explained why it’s important to have a humidifier on your furnace. He knows what he is talking about & glad he came today.

    Answer from pro:

    Thank you, It's great to hear that you took advantage of our water heater rental which includes a free humidifier. With a high efficiency water heater, you can expect to save close to $100 per year on your water costs. The whole home humidifier will guard against expensive repairs to wood floors and furnishings and could make the difference between getting the flu and not getting flu during the winter months. Thank you for choosing Aire One Heating And Cooling.

    Reply created 30 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2018

    Filters

    Spoke to Jason over the phone about maintaining my furnace unit... he recommended taking the maintenance program which works out cheaper than the normal cost... also he is very knowledgeable would recommend.

    Answer from pro:

    Thank you, Maximum The furnace and air conditioner maintenance plans are the perfect investment. With free service calls included, an annual maintenance and extended coverage on Aire One installed accessories it's a win win. Thank you for choosing Aire One Heating And Cooling.

    Reply created 30 Nov 2018
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 19 Nov 2018

    Maint check

    Sean, professional and excellent sevice. Very satisfied. Would recommend to anyone who wants good service and friendly service tech . Answered all questions with no hesitation. Aire one did it right.

    Answer from pro:

    Thank you, With over 25 years of experience we have perfected the art of customer service and provide top notch total home solutions. Preventative maintenance will help to extend the life of your furnace and air conditioner, we monitor safety controls and confirm the units are operating at peak efficiency. Thank you for choosing Aire One Heating And Cooling.

    Reply created 22 Nov 2018
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 19 Nov 2018

    Furnace replacement

    Our furnace stopped working on a Saturday afternoon & of course no one was open except for AirOne (thank god!). We called them on Sunday morning around 11 & they had a technician out to look at it within a few hours. Upon inspection the technician advised that the motor had blown and got us a quote for the repair before he left. We then had to make the decision whether to replace the part or the entire unit. A sales rep named Mike called us shortly after the technician left and he went through our options with us. He was very honest and upfront which helped make our decision much easier. We just moved into the home two weeks prior so this costly situation was very stressful situation for us. After discussing the situation with Mike we made the decision to replace the entire furnace instead of repairing it. We made this decision around 6 pm on the Sunday night and Mike was somehow able to have a crew come and install the new furnace the next morning at 8:30 am. The speedy service was amazing as we had already been almost 2 days without heat with a 2 year old sick toddler at home. We are very grateful for Mike’s efficiency & AirOne’s amazing customer service. Everything from start to finish was very smooth and amazingly fast which was very important to us as we both work full-time and our time is precious. Thanks to Mike & his crew we are nice and warm with a brand new furnace in our forever home.

    Answer from pro:

    Thank you, We understand that when your furnace breaks down that all options should be presented and that way you are able to make an informed decision. It's great to hear that our team went above and beyond and thank you for purchasing your new furnace from Aire One Heating And Cooling. We appreciate your business and thank you for choosing Aire One Heating And Cooling.

    Reply created 21 Nov 2018
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