Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2018

    Service

    Great service from air one. James did our yearly maintenance on our furnace. He was very polite curious and very knowledgeable answered all my questions and I learn some info about my water hater

    Answer from pro:

    Thank you, Tara It is great to hear that you received great service. Preventative maintenance will help to extend equipment life, we monitor safety controls and confirm your furnace and air conditioner are operating at peak efficiency. Thank you for choosing Aire One Heating And Cooling.

    Reply created 30 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2018

    yearly inspection

    Sean came to my home this morning and was on time and introduced himself. Was very accommodating as I have a large dog and he was fine with her. He was also informative to advise of additional products/services provided by Aire One. He was respectful and advised that everything was working great and reminded me to continue to change my air filters. My experiences with Aire One since I chose to change companies to them have been pleasant.

    Answer from pro:

    Thank you, Roseann We understand that customer service plays a vital role in maintaining success. It is great to hear that our technician went above and beyond the call of duty. As you know, preventative maintenance will help to extend the life of your furnace and air conditioner and we provide indoor air quality suggestions. Thank you for the awesome review and for choosing Aire One Heating And Cooling.

    Reply created 29 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2018

    Furnace/AC

    Aire One provided us with excellent customer service today!! The service technicians that installed our units were very friendly and included us in all of the details as the day went on!

    Answer from pro:

    Thank you, We like to believe that we have set the bar when it comes to customer service, within the HVAC industry. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 29 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2018

    Filter service

    Aire One installed my original furnace back in 2010. At the start of every hearing season I stop by and buy a new filter and humidifier wick. They are always friendly and helpful and have the proper replacement parts in stock. The staff are always very pleasant and knowledgeable.

    Answer from pro:

    Thank you, Rib We understand customer service is the most important part of any business and we are happy to hear that our team goes above and beyond every single time. We stock various kinds of furnace filters and our prices are the best in the business. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 29 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2018

    Great Service

    James came by today to do some warranty/maintenance and I am impressed how polite the techs have been that have come to the house. Very friendly, polite and they all explain everything thoroughly so that you understand. I am very happy with the service he provided today!

    Answer from pro:

    Thank you, HeikoV For over 25 years, we have provided total home solutions and put an emphasis on customer service. It is great to hear that our technician went above and beyond..annual furnace and air conditioner maintenance will help to extend the life of the equipment and we monitor safety controls. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 23 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2018

    Furnace and Air conditioner

    The installation went very smoothly. Bill and Warren made very little disruption to the household and left everything clean and tidy when finished. They explained all of the safety items that they carried out. Explained all of the features of the new equipment. They also completed all of the paper work for rebate program and their office handles the submission. I made a change to the original agreement and no one had a problem with that. Overall my experience with Adam, Warren and Bill was very positive. They do an excellent job in representing their employer ..Aire One.

    Answer from pro:

    Thank you, J We thank you for choosing Aire One Heating And Cooling and it's great to hear that our crew went above and beyond. From be moment you contact us we strive to provide the best customer experience around. Thank you for choosing Aire One Heating And Cooling and we appreciate your business.

    Reply created 19 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2018

    Furnace Maintenance

    Had some questions regarding the efficiency of our furnace and air conditioner. James the technician was very knowledgeable and thorough. He suggested common sense solutions to the everyday heating/cooling of our home. Thanks.

    Answer from pro:

    Thank you, Helen For over 25 years we have been providing total home solutions for people in Waterloo Region and beyond. We are happy to hear that our service technician went above and beyond and explained everything to you. Preventative maintenance with help to extend the life of your furnace and air conditioner and we go the extra mile and will give you indoor air quality suggestions. Thank you for choosing Aire One Heating And Cooling.

    Reply created 16 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Oct 2018

    Always professional, always great service

    We had our furnace and A/C installed by Aire One Heating and Cooling KW approx. 4 years ago and decided to go on their monthly service plan. It was one of the best decisions we have made -- they come each year and perform a full service on our A/C and furnace and whenever something goes wrong they are there within the day and fix it all under the plan. It provides us with great piece of mind. The most impressive part of it all is they always do it with great professionalism and customer service. The technician they send each time is very nice, very thorough, and always goes above and beyond to make sure we are completely satisfied. We are so impressed with Aire One!

    Answer from pro:

    Thank you, First and foremost, thank you for purchasing your furnace and air conditioner from us and we are happy to hear that our team explained the value associated with our maintenance plans..free service calls, extended coverage and an annual tune up are included with all maintenance plans. Preventative maintenance will help to extend equipment life and we monitor safety controls. More importantly, we have set the bar in the HVAC industry when it comes to customer service. Thank you for completing a very thorough review and we will pass along the information to our team. We thank you for choosing Aire One Heating And Cooling and we truly appreciate your business.

    Reply created 16 Oct 2018
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 9 Oct 2018

    Furnace Check and Replace

    Sean was very professional and courteous. He explained what was wrong with my furnace and even made arrangements for someone to come out today to discuss replacement. I am very happy with Aire One.

    Answer from pro:

    Thank you, We thank you for letting us know that that everything went extremely well during the service call. We strive to provide the best customer experience around and have set the bar for customer service in the HVAC industry. Thank you for choosing Aire One Heating And Cooling.

    Reply created 19 Oct 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2018

    Service on furnace

    The service man was very professional and did all the checks necessary and since the furnace is only one year old it was Ok and all the readings were good according to the serviceman

    Answer from pro:

    Thank you, Patrick Every single day we strive to provide the best customer experience around, while going above and beyond for your total home comfort needs. Preventative maintenance will help to extend equipment life and we monitor safety controls. Thank you for choosing Aire One Heating And Cooling and for your continued support.

    Reply created 10 Oct 2018