Alliance Floor Source reviews (537)

Alliance Floor Source provided excellent customer service, not mention outstanding selection of quality flooring, We chose them because of their competitive prices and efficiency while answering all our questions. They also helped us every step of the way, from selecting the right type of hardwood flooring, to the final installation and we really appreciated their detail oriented finishing touches. We are very pleased with our choice and happy to spread the word about this company. We highly recommend you to others.

My house suffered water damage and my hardwood floors needed to be replaced. I searched Homestars and was impressed with the many positive customer reviews. Alliance has not disappointed. They did a fantastic job on my new hardwood floors. They treated my house like theirs, with respect and great care. Their focus is on customer service. I felt like I was dealing with family. Thank you Mike, Lehal, Rudy, Zoltan, Robbie and the entire crew!

Alliance Flooring did a great job installing our manufactured hardwood floor in our condo along with a perfect installation of our kitchen tile. Mike was great to work and he displayed a high level of professionalism.

I am so disappointed in he product I received from Alliance Flooring. I went to them because of the reviews on home stars, and I have ended up with an awful product at a very high price. When I visited the store, I was honest about my needs and what I was looking for. Mike assured us the product we chose would meet and exceed our needs, and in retrospect I should have realized he was just trying to make the sell. He didn't spend any time with us to review flooring durability and best suggestions for our family needs and the project we were looking to complete. I now have a floor that has been installed for no more than a few months and it is just awful. They would only fix one cracked board - meanwhile there are at least 5 more that were a direct result of the install. Despite my disappointment with the durability of the product they recommend and customer service at alliance, I normally would not write a post, but after using a step stool to reach our top kitchen cupboards, and realizing it left dents in my new floor, I can not help but comment that you should definitely take your business somewhere else. If you want a place who considers you are spending a large sum of money, pride in your renovation and quality customer service, look elsewhere. I now have a few recommendations id be happy to provide. I can not begin to describe how robbed I feel, especially since I was very clear about my needs at the outset. I gave a '1' for the installers. They were decent and punctual.

Overall a great experience. Mike was great to work with and went out of his way to accommodate our changing scope. The install itself was quick, and we're very happy with the end result. We'll be using Alliance again when the time comes! Adam and Lily

Mike went the extra distance and helps us when we ordered short and came back to install the t-cap when our hardwood guy couldn't we ordered carpet and hardwood and were impressed with both

I had a small custom part needing replacement, they cut and stained it for me in 2 days. Both Lehel and Mike were knowledgeable, patient and helpful in lending advice for a non handy person. Lehel even gave me the aisle and directions in buying the glue at Home Depot.

Have been happy with their product in the past. We came back to plan and to explore what floor product to purchase in the family room. Timea was wonderful in explaning the options. And, when the price of the original product I was targeting did not work out, she was able to suggest a less expenisve version. Again, happy with her recommendation.

Alliance Floor Source just finished another job for me. And once again I was very pleased with their professionalism and their concern about doing a good job. Their workers showed up when promised, finished the job on time and treated our house with respect, which is a huge deal for me! I will definitely use them again and highly recommend them!!!

Alliance Floor Source just finished another job for me. And once again I was very pleased with their professionalism and their concern about doing a good job. Their workers showed up when promised,finished the job on time and treated our house with respect, which is a huge deal for me. I will definitely use them again in the future and highly recommend them.