Alliance Floor Source reviews (539)

I would highly recommend Alliance Floor Source for floor repair. I have used them for two different projects and each time the work was completed as promised. They are on time, easy to deal with, honest and the quality of work is fantastic.

Timea made selecting material a helpful, good experience - kudos to her, because it's not an easy decision for something that will leave a big impression on your home for years to come. Consult, estimate and project management were inadequate. During the estimate process we subtracted various materials to reduce costs but Lehel merely increased the prices of other materials so that the bottom line remained essentially the same. Concerns we had during consult were minimized, yet when it came to working the owner was a high stress complainer about elevator times, keeping furniture clear, laying floor around closet organizers, scheduling, etc. Demolition was done by undertrained, ham-fisted subcontractors; inexplicable, multiple and deep drywall holes were found; baseboards weren't first scored before removal, leading to significant areas of paint/drywall tears - totally inexcusable. No repairs or discounts were offered, only a sheepish apology. The demo crew arrived 1 day behind schedule due to problems at other sites. The crew kept showing up late every day and threatened to disrupt our entire building's elevator booking schedule - so we helped load/unload each day and actually made up the lost time. When we asked for a discount in return, only a thank you was given. Lastly, Lehel did not once visit the job site during or at the conclusion of the work. Poor business practices/relations!!! The installation was very good, but not excellent. Caulking was missed in several areas and flooring cuts around closet organizers did not match up for one room, leaving that organizer's frame slightly off of vertical. We have used three companies for hardwood and engineered flooring in the past; Alliance compares well in terms of materials offered and install quality; however, demolition and business/project management are very poor, enough for us not to recommend this company to anyone.

Nice work done. Completed the work within the scheduled time. Provided great service and quality.

After gutting a bungalow, we started putting it Ave together. We shopped around and settled upon Alliance for our floors. Service was great - knowledgeable, options clearly outlined, they made sure we understood what we were ordering, provided great advice and delivered on time. Installation Craftsmanship was excellent. Pricing was competitive without having to ask. Friendly and responsive service. I would recommend to close family and friends.

If anyone is looking to install new flooring Alliance Floor Source is the place to go. They are very knowledgeable and professional, and do their very best to accommodate you - I had to delay my installation and it all worked out beautifully.   Timea also helped me with choosing the wood floor tile, and answered all of my questions. Alliance Floor Source can also refer you to an  excellent installer. Their product is Superb, as is their Customer Service -  I am very happy that my installer recommended them to me!

It's the third time we use Alliance for a flooring project, reasonable charge, great selection of material, great customer service, quick and smooth installation, if we need to do another project, we would definitely use them again!

I had a very short window between closing on my condo and my move-in date. The floors had to be replaced, and it had to be done before my furniture was moved in. Lehel and Timea were amazing throughout the process. At at time when stock and contractors were difficult to come by because of supply chain issues due to the pandemic, they made sure everything got done in plenty of time. They were both very knowledgeable, and Lehel was extremely patient answering my zillion questions. The floors are beautiful and were done efficiently. I have no hesitation whatsoever in highly recommending them, and would use them again in a heartbeat.

The whole process was done quick and very professional. From helping with choosing the floor and through the whole process until the end. Highly recommended.

Amazing service throughout the entire process! We are so happy with our hardwood and vinyl flooring. Timea and Lehel were both so helpful and knowledgeable. Would absolutely work with them again.

Thank you Alliance Floors for my new condo kitchen floor. It’s high quality and looks amazing Job was done to perfection. Installers came on time and finished quickly. I highly recommend dealing with this company.