Alpine Roofing reviews (529)

We did roof change and eves through replacement. Work was done efficently in two days. After service was excellent as we needed extra pipe in the same colour after we did some work in the backyard. The account manager delivered it personally without additional charge. Neighbours appreciated new look of the house and complemented work done. Money well invested.

Mario and his crew were amazing. You could immediately tell they cared and had passion about quality and 'not just doing a roofing job'. Mario took the right amount of time to do the right job. They were skilled, pleasant and cleaned up everything in the end. It is without hesitation that I would use Alpine for my next project. Thanks guys!!!!!

I have a few rental properties and this is the second time I have used Alpine. Compared to other roofers, they are quick at providing an estimate and even quicker at getting the job done. Alpine completed the first job in only one day (roof only), while the second job took 2 days due to extra capping and flashing work. I had a minor issue 6 months after the first roof job where I noticed a sealant they had applied on the flashing was starting to separate. I called them up and they came all the way back down to Hamilton to fix it within a few days. This is what convinced me that Alpine truly stands behind their work and the reason why I used them again for another property. Keep up the good customer service!

Derek at Alpine was extremely helpful from the initial contact. Everything was done on time and on budget as promised. The work and clean up where completed in one day. Would recommend Derek and Apline Roofing to anyone looking for a good company at a competitive price. Thanks again.....

We are very pleased with the work provided by Alpine Roofing. Their pricing was competitive and the work was done very professionally and quickly. Derek provided great customer service and we will definetely recommend Alpine to our friends and neighbours.

Our roof was called completed in just one day. No nails were left on the ground or on the driveway. This is very important because and past situations I have had punctures in my car tires. They were very careful to not leave any sort of meds. The job was done at the quoted price which was very reasonable.

Mimi and Ilya (I'm not sure if I spelled there names right) are a dream team! I had my entire roof replaced sometime last year, and I noticed some water leaking in the window today. My window guy told me over the phone that this is likely from the roof, so I called Mimi from Alpine Roofing who did my roof. In the next hour, Mimi had Ilya check out the problem. Turns out that the window drain was blocked. Recognizing that it was raining and this was an urgent concern, Ilya took the time to help me with the window issue (even if it wasn't the problem with the roof). Now this is after service! A mark of a great company is when they respond to you even after they have done the job. I just reviewed the contract on my roofing, and it says that the company guarantees the quality of their job for over 10 years. But above all, it is the speed and heartfelt sincerity of the after service response from Mimi and Ilya that went the extra mile. Great job guys! Kudos.

The Business Response is false. Entire roof is 1600 sq. ft. and the price was $3200. The quote provided was $850 for 200 sq. ft. which is more than double of the original price ($400 for 200 sq. ft.). You can see the estimate in the images. I counter offered a proposal with prorated cost for shingle and 100% for plywood. Their customer service did not respond, make any effort and there was never a good will after receiving the payment for the original work. In 2010, Hired the Business to replace roof shingles and sheathing (plywood) under the roof. During the work they did not replace a single plywood. Shingles were not flat, when I asked about it, I was told as the summer heats up the shingles will settle down. In 2012, the roof started to sag and started to have water ponds where the plywood has curved over the years. In 2014, the roof started leaking. I made the claim with the Business, and was given new estimate to redo the work with plywood replacement. When asked about warranty I was told they would not do anything until they see a damage inside the house due to roof leak. After relentless follow up the business sent an "expert". The expert admitted that there was ponding and the roof needed a "tune up" and promised to do it for free. Basically the expert applied roof repair caulk all over my roof wherever it sagged. Next day my neighbour asked what happened to my roof with all those ugly looking patched. Yes, good roof makes a house look pretty, and now I know that for sure. Last year I was replacing the eaves trough, and noticed in 5 places along the eaves they have added 4-5 layers of shinlges on the plywood to make it look straight from outside. FYI, Ontario building code allows maximum two layers of shingles. Also I noticed when the roofing was done, the bathroom fan exhaust pipes to the roof vent was not connected. This created mold on inside the sheathing in attic. I noticed this after 2-3 years. Now within 5 years, I have to redo my roof and replace more plywoods due to this mold. There could be many more things swept under the rugs which is not obvious to a naive home owner. When we hire a professional, we expect them to do a professional job (not professional cutting corners). I offered Alpine Roofing that I will pay for plywood and prorated roofing cost (50% for using the roof for 5 years of the 10 year warranty period). They outright rejected the offer. I will recommend to stay away from Alpine Roofers, they are very arrogant when it comes to customer service. Also the Shingles they use is not of a good quality, which I knew but I thought Alpine Roofing is a bigger company, but when they treat you so bad my recommendation is to go with a smaller company who uses better quality Shingles like GAF or IKO.

Can understand why some ratings are bad. You need a good installer. Mine was very helpful because he made sure all areas are tight. A year later after the heavy winds dislocated a small part on my skylight, the installer came back to fix the problem. The skylight problem is not even their fault. The quote process was fair, and did not try to oversell. I recommend Alpine.

We appreciate Alpine's skill and speed. Derek's knowledge and planning made the whole job come together quickly while the weather was still good. Our thanks to your skilled workers and planners.